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Senior Wedding

4 months ago

Christchurch, United Kingdom Christchurch Harbour Hotel Full time

Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role....    As the Senior
Wedding & Events Coordinator along with the Events Sales Manager you will
be responsible for growing the events and accommodation business within
corporate, social and wedding markets. You will be responsible for selling the
venue, though personal selling, proactive business development presentation and
raising the reputation of the venue.

Key Responsibilities:

  • To ensure all telephone, personal and
    written enquires are dealt with promptly, in a friendly manner and in line with Company Standard.
  • Required to handle a variety of event enquiries ranging from professional meetings to private functions and weddings. 
  • Manage the upcoming business on the books and support the coordinator.
  • A warm, personable nature, a can do attitude and an exceptional eye for detail. 
  • Be confident, enjoy client relationship building and have clear planning and organisational skills. 
  • A passionate, driven and focused on achieving optimum results with a proactive approach to your work. 
  • Excellent communication skills both written and spoken are an essential. 
  • Balancing multiple activities with demanding
    timescales is a challenge in an environment where the activity is often
    reactive and requires immediate attention 
  • To attend and hosts Wedding Open Day’s/Evenings
    throughout the year and also to attend Wedding Fayres on behalf of the company.
  • To deputies for the Event Sales Manager
    in their absence ensuring weekly sales records are recorder and distributed.
  • Take an active role in ensuring
    wedding enquiries are converted, in understanding package allocations and scope
    to ad benefits to secure bookings. 
  • To manage the sales office in an
    efficient and timely manner ensuring function sheets are distributed and
    general office management.
  • Ensure all events are confirmed with all
    relevant final details obtained, deposits processed and relevant documentation
    sent to client and communicated to the rest of the hotel.
  • To actively convert customer enquiries
    into confirmed sales to develop future and repeat business contributing to the
    profitability of the hotel.
  • You will be required to work flexible hours
    over 7 days to meet the demands of the business.
  • Previous hotel experience is preferred together with knowledge of Opera & Thynk, although full training will be given to the right candidate.

What’s in it for you….

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you