Gardener / Maintenance Assistant

3 weeks ago

HenleyonThames, United Kingdom Retirement Villages Group Full time

Thamesfield Retirement Village based in Henley On Thames is on the lookout for a Grounds and Maintenance Assistant. 

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As a Grounds and Maintenance Assistant in our retirement village, you will play a crucial role in maintaining and enhancing village buildings and outdoor spaces (with equal emphasis on buildings, fixtures, fittings and equipment and grounds and gardens depending on season) ensuring they are attractive, safe and enjoyable for residents, customers and visitors.

Your responsibilities will include performing routine maintenance tasks, addressing residents' service requests, and assisting in various projects to create a safe, comfortable, and aesthetically pleasing living space.

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Key Responsibilities: 

  • Works to a maintenance schedule to ensure village structures, fixtures, fittings and equipment are inspected and properly maintained.
  • Regularly assists with testing alarm systems, reporting any issues promptly to management.
  • Responds to tickets from maintenance reporting process. Attends, diagnoses, triages issues and decides on best course of action – including liaison with colleagues, residents, outside contractors, escalating to management team and undertaking the work – e.g. door repairs, leaks, electricity outage, plumbing
  • Checks stock levels in order to maintain appropriate chemical supplies following RVG purchasing procedures
  • Address and resolve residents' maintenance requests promptly and efficiently.
  • Works with Facilities Manager to plan landscaping and deliver schedule, prioritising work accordingly including upkeep of all grounds, grassed areas, beds, woodlands, boundary fences, roadways, paths and paved areas.
  • Mows lawns, trims hedges, prunes trees and maintains flower beds to ensure a well-kept appearance
  • Ensure outdoor furniture and amenities are clean and in good condition.
  • ​Communicate effectively with residents and staff regarding maintenance schedules, disruptions, and planned activities.
  • Maintains paths and walkways and other hardscaped areas to ensure they are safe and free from hazards, as far as is practicable
  • Follows all applicable health and safety guidelines, including COSHH (Control of Substances Hazardous to Health) guidelines

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What we are looking for?

  • Previous experience in maintenance/ gardening or a related field is preferred.
  • Basic knowledge of plumbing, electrical, and general maintenance tasks.
  • Ability to use hand and power tools safely.
  • Strong communication and interpersonal skills.
  • Physical ability to lift, carry, and move heavy objects.
  • Willingness to learn and adapt to new tasks and challenges.

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In return we offer a number of benefits including, Pension Scheme, Enhanced Annual Leave, Birthday Leave, Rewards Schemes, Volunteering and Well-Being days.

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