Sr Product Manager, Plan Merchandising
3 weeks ago
Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal, and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequaled scale, our teams make the most of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth, and consistently offer the best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.
Primary focus
As Senior Product Manager leading Upgrade / Crossgrade product development on our Commerce team, you will conceive, define, design, develop, test, and launch highly effective plan merchandising and selection experiences that are contextually relevant, useful and resonant with prospective subscribers.
Key Responsibilities
Develop and own high-value, consumer-centric digital features and products for web, mobile devices, connected devices and smart TVs. Use qualitative and quantitative data to define requirements. Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organization. Collaborate with other product owners, designers, and engineers to successfully deliver products to market. Build, test, learn, and increment. Balance inputs from business, design, research, technology, and external teams. Create a network of cross-functional partners. Build rapport and earn trust. Define and evangelize best practices. Collaborate on the planning and building of scalable and extensible tools and resources. Develop a roadmap of impact-generating digital products, features, and optimizations that prioritize customer value, business growth, and strategic opportunities.
Qualifications
You are an experienced product owner with a proven track record of end-to-end ownership and delivery of consumer-facing digital products. You have relentlessly high standards and deep operational knowledge and expertise in every aspect of digital product development. You use tools, technologies, established best practices, and your experience-based methods. You examine the data and listen to the voice of the consumer. You identify the most impactful concepts and push them through a rigorous course of critical evaluation, execution, implementation, experimentation, success—or failure. You are a strong communicator, able to articulate your point of view, engage in fact-based discourse, collaborate, compromise, and bridge gaps across teams and stakeholders at every level. You are resourceful and you lean on yourself, able to bring the big ideas and deliver the practical daily output. You feel most at home in a fast-paced, iterative, and collaborative environment. You are fluid and adaptable, can pivot and work on multiple tracks, and bring clarity to ambiguous initiatives. You have a consumer-first approach to product design and development.Essential Knowledge and Experience
Minimum 5 years owning the product lifecycle— leading customer plan merchandising moments, monetization strategies, and toolkits for optimization, experimentation, and personalization in an e-commerce business Readiness to share a presentation of case studies of digital products. Experience in product spaces related to sign-up, plan picking, and other upgrade and change plan journeys Experience developing products for the web and shipping apps to iOS or Android. Expertise in rapid deployment and experimentation—metrics, analytics, A/B testing, user testing, and market research. Experience working in an agile software development environment Close familiarity with common project management tools such as Jira, testing tools such as Optimizely, and analytics tools such as Adobe.Desirable Knowledge & Experience
Experience with entertainment platforms—tvOS, Fire TV, Roku, etc.—is a plus.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants
and employees without regard to race, color, religion, creed, gender, gender identity
or expression, age, national origin or ancestry, citizenship, disability, sexual
orientation, marital status, pregnancy, veteran status, membership in the uniformed
services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the
right to request a reasonable accommodation if you are unable or limited in your
ability to use or access as a result of your disability. You can
request reasonable accommodations by emailing .
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