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Food and Beverage Assistant

4 months ago

Sutton Coldfield, United Kingdom The Belfry Hotel & Resort Full time

The Belfry Hotel & Resort is an award-winning hotel, home
to 300+ luxurious bedrooms and suites, several restaurants and bars, events and
meetings spaces, a leisure club and spa. Our three golf courses, including The
Brabazon, are recognised as world-class, and home to this year’s Betfred
British Masters. Whether you're drawn to our iconic golf courses, the serenity
of the spa, the excitement of guest services, or our behind-the-scenes
operations, there's a place for you in our vibrant team.




We are writing a new and exciting chapter in the history of
The Belfry. A major expansion and renovation project has begun at our resort, due
for completion in Autumn 2025. With a substantial investment in excess of £80
million, we are enriching our resort including the addition of a new event
space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club,
and much more.




We
believe in taking care of our team just as much as we do our guests. That's why
we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as
Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new
and unparalleled resort.  



 



The Belfry
Meetings and Events:



 



At The
Belfry we have beautiful event spaces. Our comprehensive and stylish meeting
facilities comprise of 24 conference and banqueting rooms and can cater for a
variety of events from board meetings to a full-scale conference or a product
launch,. The resort also caters for more leisure based events such as weddings,
christenings and birthday celebrations.



 



Salary



 



The on-target earning potential for this role is a £10.96 -
£12.24  annual salary, comprising a base hourly
rate of £10.88 - £11.44 supplemented by an estimated £0.80 in gratuities per hour,
ensuring a rewarding compensation package.



 



 



About the
role



 



As a food
and beverage assistant, your duties include all those of a waiter or bartender:



·           
To welcome all guests a polite and friendly manner



·           
To deliver a great experience from beginning to end



·           
To confidently talk about our drinks menus, offer
upsells and enthusiastically



·           
Cleaning and good hygiene practices are a large
part of this role



·           
To work across any of the outlets that are in need
of assistance to ensure the smooth running of the resort as a whole.



 





About you



 



You don’t
need experience to start your career with us at The Belfry Hotel and Resort. We
have a great team that will train you give you all of the skills you need to be
successful. If you do have previous experience that’s great, we will take your
skills and elevate them in a department where you feel you would be the best
fit. For all of our future employees our requirements are…



·      
You are passionate about delivering a fantastic
service to our guests



·      
You enjoy engaging in conversation, talking about
our products and the resort



·      
You are a natural when it comes to selling



·      
You are outgoing and enthusiastic



·      
You have a can-do attitude and are proactive



 



Belfry Benefits



Learning & Development



We inspire and develop our team through on-the-job
coaching & mentoring, in-house training and provide access to our online
learning platform, The Belfry Campus. We offer apprenticeships in a host of
subjects delivering nationally recognised qualifications to help advance
careers, and our LEAD development programme empowers and inspires our teams to
grow from Team Member through to Executive roles. We aim to promote internally
where possible, nurture ambition and ensure all our team looking to progress
have development plans in place, to support you to achieve your potential.




Wellness




We prioritise your wellbeing with discounted gym
memberships and wellness programmes for personal growth. Partnering with The
Burnt Chef Project, we offer mental health support and access to funded
counselling. Our healthcare schemes include life assurance, 24-hour GP
services, and health cash-plans, while our Menopause Support programme provides
tailored assistance. With Wagestream access, you can easily track earnings,
manage savings, and access wages on your terms, promoting financial wellness. Our
Cycle2Work scheme supports sustainable travel for environmental and team
wellbeing.




Showing our appreciation




We appreciate our team with our annual Belfry
Awards, long service recognition, and extra holidays for loyalty and team
events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for
you and your friends & family. Access to Perkbox provides discounts &
vouchers for everyday use plus on the spot rewards for your hard work. We
provide free parking, a subsidised taxi service, and complimentary meals during
shifts.



 



Making a difference




We are committed to sustainability
and are proud of our Silver Award from Green Tourism and GEO Certification. The
Belfry, spanning 550 acres in the Midlands, prioritises giving back to our
local community and protecting wildlife. We integrate ESG into everything we
do, from charity initiatives, raising over £20,000 last year, to golf course
maintenance. We track charitable work at personal, departmental, and
resort-wide levels to showcase our community contributions.




Our Values




Working here is more than ‘just a
job’: we are a community that values each individual’s contribution and growth,
whilst supporting each other’s success - regardless of department or role. Our
Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and
Deliver Every Day – aren't just words; they're the foundation of our culture
and the essence of who we are.



 



If you're seeking a place where you
can contribute, grow, and have a lasting impact – then the Belfry Hotel &
Resort is the place for you.