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Conference & Banqueting Supervisor
4 months ago
Join Our Team as a Conference & Banqueting Supervisor
Are you an enthusiastic, dynamic, and passionate individual ready to lead a team in the hospitality industry? The Glasgow Marriott Hotel is looking for a Conference & Banqueting Supervisor to join our C&B team. This role is perfect for someone who thrives on responsibility and driving guest satisfaction through excellent service.
About Us: The Glasgow Marriott Hotel is undergoing an exciting refurbishment in 2024, bringing modern comfort and style to the city center. Located near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow, our hotel offers a vibrant and welcoming environment for both guests and staff. Join us and be part of our transformational journey.
Why Marriott? At Marriott, you will join a global community and the #1 leader in Hospitality. Be inspired by what's possible, discover your future, and become the best version of yourself. At Marriott… Be you.
The Impact You’ll Make: As a C&B Supervisor, you will ensure staff works together as a cohesive team, optimizing service and meeting guest needs. Adhering to company safety and security policies, you will maintain high standards of uniform and personal appearance. Your role includes welcoming and acknowledging guests, anticipating and addressing their service needs, and fostering positive working relationships with your team.
Key Responsibilities:
Oversee the smooth running of the C&B department (before, during and after service periods) and allocate daily jobs as required. Coach, guide and train all new and current members of staff to enable them to successfully contribute to the team objectives. To ensure that you and the team have a full product knowledge of all menu items, wine and drinks lists and their service. To ensure function areas are set as per client’s specifications as per Banquet Event Order. Communicate with guests, other employees, or departments to ensure guest needs are met. To always maintain a high standard of service within C&B Areas. Be responsible for security and safe handling of all equipment used within the department. Be responsible for department daily financial reporting. Maintain safety by adhering to safety policies and be responsible to report accidents immediately. Support all safety programs. Ensure that proper safety instructions are given before operating any equipment. And work in a safe manner always. Deal with any issues that may arise to minimise guest complaints.Who We Are Looking For: We seek an enthusiastic, motivated individual with experience in a similar role within the hospitality or travel and tourism industry. The ideal candidate is a team player, fast learner, adaptable, and possesses exceptional attention to detail, interpersonal, and communication skills. You should be:
Proactive and reliable Responsible and highly motivated Skilled in effective communication and negotiation Knowledgeable in cocktails, spirits, and wine Preferably a Responsible Service of Alcohol or Personal License HolderPerks You Deserve:
Discounted stays and food and beverage offerings at Marriott hotels worldwide Free use of the Glasgow Marriott Leisure Club facilities Access to discounts, rewards, and perks with top brands Free meal during shifts Staff parking during shifts Learning & Development opportunities Employee Assistance Programme Dedicated benefits websiteA Little More About Us: Marriott International boasts over 500 global locations, continually advancing the art of hosting to ensure brilliant travel experiences for our guests. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and meticulous details. Together, we will innovate and reinvent the future of travel.
Apply now to start your journey with Marriott
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
