Practice Business Manager

Found in: Talent UK C2 - 2 weeks ago

Swindon, United Kingdom Park Lane Practice Full time

Job summary

To manage and coordinate all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting ED&I, SHEF, Quality & CI, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with CQC regulations.

Main duties of the job

Coreresponsibilities of the Business and Finance Manager. There may be on occasion,a requirement to carry out other tasks; this will be dependent upon factorssuch as workload and staffing levels.

Overseeing theday-to-day operations of the practice, ensuring staff achieve their primaryresponsibilities

Maintaining an effectiveliaison with the accountant, overseeing practice accounts, ensuring year-endfigures are presented

Briefing senior partneron all financial matters, including forecasting

Developing,implementing and embedding an efficient business resilience plan (BRP)

Leading change andcontinuous improvement initiatives; coordinating all projects within thepractice

Coordinating andleading the compilation of practice reports and the practice development plan(PDP)

Ensuring the team reachQOF targets (supported by the nursing and administrative leads)

Adopting a strategicapproach to the management of all patient services matters

Ensuring the practicemaintains compliance with its NHS contractual obligations

Liaising at externalmeetings as required

Marketing the practiceappropriately

Deputisefor the senior partner at internal and external meetings

Act as the primarypoint of contact for NHS(E), ICB, community services, suppliers and otherexternal stakeholders

Maintaining the compliance with CQCregulations

About us

An accomplished andversatile practice Business and Finance manager is required to positively & confidently lead an11,200 patient GP practice over two sites in Swindon. We are looking for an accomplished andpro-active leader with strong interpersonal skills who can maintain and developour successful medical practice teams at Park Lane Practice and Phoenix Surgery.

Park Lane Practice are entering a new exciting opportunity of becoming a training practice in 2023 where we will be welcoming and supporting GP registrars reaching their full potential.

Park Lane Practice andPhoenix Surgery are part of the Brunel Health Group Federation and PCN3 who are aproactive group of practices implementing successful projects together.

Job description

Job responsibilities

Thepractice Business and Finance manager is responsible for:

a. Overseeingthe day-to-day operations of the practice, ensuring staff achieve their primaryresponsibilities

b. Functionalmanagement of all clinical and administrative staff

c. Directline management of the following staff: Assissatant practice manager , Operations Manager, Medical Secretaries,

d. Managingthe recruitment and retention of staff; develop, implement and embed aneffective succession plan

e. Establishing,reviewing and regularly updating Job Descriptions and Person Specifications,ensuring all staff are legally and gainfully employed

f. Developing,implementing and embedding an effective staff appraisal process

g. Implementingeffective systems for the resolution of disciplinary and grievance issues

h. Maintainingan effective overview of HR legislation

i. Managingthe financial elements of the practice, including budgets, petty cash, etc.seeking to maximise income and reduce expenditure

j. Managingcontracts for services cleaning, gardening, window cleaning etc.

k. Maintainingan effective liaison with the accountant, overseeing practice accounts,ensuring year-end figures are presented

l. Briefingpartners on all financial matters, including forecasting

m. Managingand processing partners drawings, PAYE and pensions for practice staff

n. Ensuringthe practice has appropriate insurance cover

o. Developing,implementing and embedding an efficient business resilience plan (BRP)

p. Coordinatingthe reviewing and updating of all practice policies and procedures

q. Leadingchange and continuous improvement initiatives; coordinating all projects withinthe practice

r. Coordinatingand leading the compilation of practice reports and the practice developmentplan (PDP)

s. Ensuringthe team reach QOF targets (supported by the nursing and administrative leads)

t. Managingthe procurement of practice equipment, supplies and services

u. Adoptinga strategic approach to the management of all patient services matters

v. Developing,implementing and embedding an effective communication strategy (internal andexternal)

w. Ensuringthe practice maintains compliance with its NHS contractual obligations

x. Activelyencouraging and promoting the use of patient online services

y. Liaisingat external meetings as required

z. Marketingthe practice appropriately

aa. Supportingthe management of the Patient Participation Group

bb. Supportingthe management of all complaints

cc. Themanagement of the premises, including health and safety aspects such as riskassessments and mandatory training

dd. Ensuringall staff have the appropriate level of training to enable them to carry outtheir individual roles and responsibilities effectively

ee. Active member of the Brunel Health Group and Primary Care Networks

Person Specification

Qualifications

Essential

Educated to degree level in healthcare or business Good standard of education with excellent literacy and numeracy skills Leadership and / or Management Qualification

Desirable

AMSPAR Qualification

Experience

Essential

Experience of working with the general public Experience of managing accounting procedures including budget and cash flow forecasting Experience of working in a health care setting Experience of managing large multidisciplinary teams Experience of performance management, including appraisal writing, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of workforce planning, forecasting and development Relevant health and safety experience Experience of chairing meetings, producing agendas and minutes

Desirable

NHS / Primary Care General Practice experience

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