Store Manager

2 months ago

Manchester, United Kingdom COS Full time
Job Description

As a Store Manager with COS you will be responsible for the overall performance of your store with a primary focus on delivering great customer experiences that drive sales and profitability. Your leadership will be pivotal in guiding a dedicated team to efficiently run the store operations. By prioritizing both direct interactions and behind-the-scenes support, you'll cultivate an environment where every customer feels valued and every aspect of the store contributes to its success, ultimately maximizing profits.

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes:

  • Offering customers a high level of service, through styling advice, product knowledge and store experience 
  • Analysing selling information and taking responsibility for the store sales performance  
  • Leading and motivating a team of managers, visual merchandisers and sales assistants to achieve excellent standards of service 
  • Leading on recruitment and ensure induction and training to new starters is carried out 
  • Identifying future talents and putting together development plans to support their progression 
  • Overseeing store operations  
  • Creating a great place to work 

Qualifications

To be successful in the role of Store Manager, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. 

You should have previous management/leadership experience plus the qualities below:

  • Approximately 3 years working as a store manager within a retail environment.
  • Excellent communication skills and the ability to lead, train and develop a team
  • Customer focused
  • Self-motivated & Positive
  • Adaptable
  • A genuine interest in others
  • Excellent planning and organisational skills
  • Good analytical and problem-solving abilities
  • Excellent commercial abilities and interest in fashion, retail
  • Ability to work a flexible schedule including early mornings, weekends and evenings when required

What we value most: Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, We dare to be different, We believe in constant improvement and We empower and trust you to take ownership. Our values are part of who we are. What we stand for. And how we act.

At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background.



Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including:

  • 25% Staff Discount
  • Generous clothing allowance
  • Exciting development opportunities within COS and H&M Group

About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand for women and men rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

COS, alongside Arket, Monki, Weekday, Afound, & Other Stories and H&M is one of several unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion company in the world. Since launching COS in 2007 we have opened more than 200 stores worldwide.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application. The two stages of a successful recruitment process will include a short telephone interview followed by an interview/group interview in the store. Should you require any adjustment to this process, please let the recruiter know who will be happy to discuss this

Please note this position is offered on a local contract, therefore you should have the legal right to work in the UK before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

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