FOH Team Member

2 weeks ago


Bognor Regis, United Kingdom Sussex Inns Full time

Job Overview:

We are seeking a friendly and customer-oriented Front of House member to join
our team. As a Front of House member, you will be responsible for providing
excellent customer service and ensuring a positive experience for our
customers. This position requires strong communication skills, great customer
service, and the ability to work in a fast-paced environment as part of a team.

Responsibilities:

- Greet customers and offer a hospitable experience for the entirety of their
stay.

- Process customer transactions accurately and efficiently using the
point-of-sale system.

- Take food and drink orders confidently.

- Handle customer complaints or concerns in a professional and courteous
manner.

- Collaborate with other team members to ensure smooth service.

Experience:

- Previous experience in a customer service role is preferred

- Knowledge of hospitality industry is a plus

- Familiarity with bar tending is beneficial

- Understanding of food safety regulations is desirable

Skills:

- Excellent communication and interpersonal skills

- Strong attention to detail

- Ability to multitask and work efficiently in a fast-paced environment

- Friendly and approachable demeanor with a customer-centric mindset

- Problem-solving skills to address customer issues effectively

If you are looking for an opportunity to work in a friendly
independent company, with potential to progress and have a passion for
providing exceptional customer service, we would love to hear from you.

Job Types: Part-time, zero-hour contract

Benefits - Employee discount

Expected hours: 12 - 20 per week

Additional pay:


  • Tips

Schedule:




  • Monday
    to Friday
  • Weekend
    availability is a must
  • Late Nights to 4am finishes. 

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