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Client Success Analyst
7 days ago
Client Success Analyst
French and UK Market
Hybrid- City of London
The Client Success Analyst will handle client inquiries and add-on projects while providing a high level of technical support to the Intapp user community. This full-time position offers a strong career growth opportunity to develop valuable professional services skills working among an enthusiastic team in London. The analyst will ensure all high priority issues are addressed in a timely and efficient manner.
What you will do:
What you will need:
Client Success or Technical/Product Support experience requiredStrong Excel skills and competency with Windows OS and Microsoft Office suite requiredWe are keen to find someone with business level French language skillsAn undergraduate business, computer science degree or other related degrees or experienceStrong written and verbal communication skills, and be able to work effectively in partnership with clientsSuperior troubleshooting, evaluative, and technical problem-solving abilitiesSelf-motivated, strong work ethic, and a “whatever it takes to get it done” mentalityWillingness to roll-up up your sleeves to get the job done while contributing to the overall success of the companyStrong organizational skills and is an effective plannerWhat you will gain at Intapp:
Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:
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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
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