Installation Engineer

4 weeks ago

Chesterfield, United Kingdom WCS Group Full time

The Service Engineer SE has an overall responsibility for:


  • Hands on servicing installation and repair of various types of water treatment equipment.
  • Undertaking scheduled installation/service under contract and one-off planned service outside of contract
  • Emergency call out activity occasionally outside normal working hours.
  • Repair of customer equipment.
  • Installation of new equipment.
  • Ensure compliance with all Health, Safety and Environmental Policies, and adhere to customer site rules and procedures (assuming the highest level compliance).
  • Attention to proactive KPI’s and personal safety plans
  • Contribute diligently to Team Performance Plan (TPP)
  • RAMS for all visits
  • Be familiar with and comply with equipment service processes
  • Identify service stakeholders and confirm technical and contractual scoping on site matches assigned work.
  • Undertake planned and unplanned service activity as allocated by Service co-ordination team
  • Perform routine maintenance work including chemical sanitisation when required.
  • Able to work at weekends as/when required
  • Willingness to be on call for out of hours emergency work (rota system)
  • Work with projects team and BDM’s to effectively and efficiently instigate visits and present and one company approach.
  • Deliver and install new equipment and water treatment systems. M&E.
  • Test and commission all work prior to leaving the work-site
  • Explain and demonstrate correct use of equipment if necessary
  • Ensure Customer sign-off of work prior to leaving site
  • Report activity on Service Manager tablet thoroughly and promptly
  • Promote Service contracts where necessary and report back new opportunities to line manager
  • Maintain spare parts van stock and up to date records of parts held/used
  • Maintain all tools in good condition
  • Ensure correct tools and parts are used when required.
  • Ensure any and all assumptions, customer or other responsibilities & exclusions outside scope of service are clearly identified and communicated prior to work commencing and any recommendations outside of scope of service are clearly communicated in the service report
  • Endeavour to provide value-added, differential advantage in service work focusing on:
    • How we can decrease cost of operation
    • Improve operating efficiency
    • Minimise Environmental, Health and Safety issues

Requirements

  • Post holder must hold a full UK Driving licence and must be able to travel and stay overnight as required, including occasional weekend working as and when required.
  • Previous experience of working within the Water Treatment Industry, along with servicing or installations experience.
  • 1 year relevant Equipment Service work experience desired in an appropriate Electro-mechanical environment, ideally in the water treatment sector.
  • Ability to handle stressful situations often alone on customer sites
  • Excellent communication skills required
  • Logical and well organized
  • Require minimum supervision, often lone working
  • Ability to carry out mechanical and electrical installation of water treatment plant.

Benefits

  • Competitive package.
  • Industry leading training and development opportunities.
  • Company vehicle and fuel card.

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