IS Contract/Vendor Analyst

1 month ago


Durham, United Kingdom Northumbrian Water Full time

About the role

We have an exciting opportunity to join the Information Services Directorate as an IS Contract/Vendor Analyst where you will be part of the Portfolio and Governance team supporting the department with planning, reporting, governance, contract and vendor management.

You will develop and manage strategic IS Contracts, support with planning and reporting, and identify risks / saving opportunities for large hardware and software contracts whilst providing support for annual licence reviews and contract renewals.

Working in line with procurement guidelines you will support the establishment of new IS contracts and actively manage third party contracts to deliver maximum business value.

In addition, you will govern and report on supplier performance, tackling any issues if they arise, and provide analysis and insight to support decision making.

You will manage supplier relationships, leading regular service reviews to manage performance, and maximise business benefits from strategic contracts and suppliers.

A key element of this role is managing and reducing costs, consistently improving outcomes and building partnerships which drive performance improvements. This will be achieved through your development of key partnerships with assigned suppliers and internal stakeholders.

About you

We are looking for someone that is self-motivated and has personal values that align with our organisational core values. You will have proven experience of working in an IT vendor / governance environment where you have implemented and managed a diverse set of IT contracts. With great people skills and a ‘can do’ attitude with a keen eye to detail.

You will have knowledge of procurement processes, experience of feeding into tenders from a strategy, requirements and evaluation perspective and experience of negotiating terms and conditions.

We’re looking for you to have planning, governance and reporting experience relating to IT budgets, services, contracts, and projects. This means you will have a track record in developing strong, long-lasting partnerships with internal stakeholders and third-party suppliers.

You will understand cost analysis processes and how these can be applied in a technology landscape, will possess exceptional analytical skills, high attention to detail, have experience working with large volumes of data and metrics and advanced Microsoft Excel skills. You will also possess excellent negotiation skills.

A basic understanding of telecoms asset classes and billing methods along with cloud computing and software as a service models would also be advantageous.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity which means bringing your full self to work. We encourage and welcome all applications, as we believe and strive to be an equal opportunity employer committed in having a diverse community represented within all our teams, structures, and organisation. We have our colleague network groups, including Rainbow Support Network (LGBT+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks to



  • Durham, Durham, United Kingdom Northumbrian Water Full time

    About the role We have an exciting opportunity to join the Information Services Directorate as an IS Contract/Vendor Analyst where you will be part of the Portfolio and Governance team supporting the department with planning, reporting, governance, contract and vendor management. You will develop and manage strategic IS Contracts, support with planning...


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