Medicines Distribution Specialist Supervisor

3 weeks ago

London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

Job summary

We are looking for an enthusiastic and well-motivated senior pharmacy assistant to assist the Pharmacy Distribution Services Manager and Head of Pharmacy Operations with the provision of pharmacy distribution services to patients and staff across the Outsourced Dispensaries at UCLH.

The successful candidate will work with the senior staff at PB&DC to assist with the overall running of the service to Lloyds and in establishing the distribution service as an NHS best practice reference site.

Main duties of the job

Key responsibilities will be:

To ensure the supply of medicines to the outsourced UCH dispensaries in a safe, effective and timely manner. To chase complicated and problematic to-follows orders every day, liaising with various internal and external teams as deemed necessary to expedite the orders. To be flexible and adjust their daily work plan to accommodate resources needed to process incoming to-follows stock. To respond to queries and complaints immediately and adapt daily priorities accordingly. To receive medicinal orders from a range of pharmaceutical suppliers and ensure they are checked off accurately and securely stored in the correct location. To participate in the provision of a safe, efficient and timely pharmaceutical distribution service to all departments and customers, this involves the need to prioritise for picking, checking and assembly ready for dispatch to pharmacy departments, wards, ITU, theatres, external hospitals, etc. To efficiently use the pharmacy computer system to manage stock control and assist in the maintenance of accurate stock levels and investigations for stock level discrepancies.

This job is based in a warehouse environment, not a Hospital. You must be physically fit to be on your feet all day and move very heavy stock as required throughout the day.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running : University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Knowledge and Qualifications

Essential

To hold a NVQ L2 in pharmacy services GCSE English and Maths or equivalent Good standard of written and spoken English Previous training on COSHH Previous customer care training Accredited to perform final accuracy check on Pharmaceutical stock orders, including Controlled Drugs Accredited to receive Pharmaceutical stock orders, including Controlled Drugs

Experience

Essential

Previous experience of working in a Pharmacy/Distribution related job for at least 3 years as a supervisor Manual handling experience and training Experience of stock take and audits Previous experience of supervising Previous experience of training others Previous experience of working with a pharmacy computer system Previous experience of MHRA inspections

Desirable

Experience of working with Flammable stock and Cytotoxic's Previous experience of recruitment and selection of staff

Skills and Abilities

Essential

Ability to cope with stressful situations Demonstrated ability to prioritise own daily tasks and those of others to help ensure an efficient service Demonstrated ability to be punctual and have good time keeping skills Demonstrated ability to work as part of and lead a team

Communication

Essential

Demonstrate good written, verbal communication and listening skills Ability to work on own and resolve queries from customers Demonstrated ability to follow written and verbal instruction, understanding the importance of following SOP's Understands the importance of maintaining confidentiality Demonstrated ability to communicate more complex information effectively using clear written and spoken English and overcome barriers to understanding

Personal and People Development

Essential

Demonstrated ability to prioritise and organise routine daily tasks using own initiative, whilst supervising and leading a team Willing to develop and undertake in-house study Able to train, supervise and motivate self and others

Desirable

Demonstrated ability to plan, deliver, organise and review competency based training assessment

Quality and service improvement

Essential

Understanding the importance of maintaining a clean and organised working environment Excellent problem solving skills

Desirable

Able to pass on ideas to manager on improvements of services Demonstrated ability to solve more complex problems as indicated in the job description

Specific Requirements

Essential

Demonstrated ability to show attention to detail whilst under pressure and maintain high standards Ability to develop new stock control processes Understands Key Performance Indicators (KPI's) Demonstrates ability to regularly throughout the day lift heavy boxes (15-20kg) safely following health and safety guidelines Ability to move cages and trollies weighing over 60-200kg regularly throughout the day, safely following health and safety guidelines

Information processing

Essential

Complex pharmacy computer and IT skills including: Email, word processing, excel, accurate data entry Demonstrated ability to clearly and accurately complete complex routine and non-routine documentation

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