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Customer Service Assistant

4 months ago


StokeonTrent, United Kingdom HB Leisure Full time

Customer Service Assistant (Games) - Alton Towers - Stoke-on-Trent, Staffordshire

HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries

We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe 

If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games

In return we will offer you:

  • Competitive rates of pay
  • Daily Bonus Scheme
  • Recommend A Friend - Earn up to £250.00 (Subject to T&C's)
  • Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more
  • Long Service Award Scheme
  • Winter Opportunities between your Seasonal Contract
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations 

Person Specification:

  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with strong work ethic
  • Are able to offer good availability on weekdays and weekends (including bank holidays)
  • Be able to follow instructions and comply with all company standards
  • Have reliable transportation – due to the location of the site