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Senior Alumni Engagement Coordinator
3 months ago
Our Vision, Mission & Values
OUR VISION : A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal successOUR MISSION : To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value team work and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Role Description
The role of Senior Alumni Engagement Coordinator is to develop and maintain effective and long-lasting relationships with SEO alumni, through volunteering initiatives that encourage engagement including- creating volunteering opportunities, communications, events and stewardship. Stakeholder management is key to this role, and as such they need to be adaptable and have proven experience in managing stakeholders and multiple projects simultaneously. Excellent communication skills and a track record in developing and maintaining relationships with key stakeholders is fundamental to this role. SEO London Alumni Relations ProgrammeSEO has a long history with our first alumni cohort graduating from the class of 2001. Our role is the nurture relationships with our vast pool of alumni, through an exciting engagement programme which includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities and access to our talent pool. We create avenues for our alumni to stay connected to SEO as well as the broader network and open doors for them in industry. Creating advocates who would recommend our programmes and support the next generation of under represented students to gain access to sectors which may not be immediately available to them.
Accountabilities
VOLUNTEER MANAGEMENT Working with the Head of Alumni Relations create our volunteering programme, providing a tangible offer for Alumni to continue to give back as members of our community as well as develop personally. Co- create and maintain a Volunteering database which will sit within the CRM and allow us to track, monitor and thank our volunteers accordingly. Helping to provide a better service to our alumni who have chosen to give their time. Create innovative ways through robust communication channels to attract volunteers to our roles Develop an engagement plan for our alumni, how do we steward our volunteers, do they receive a volunteering newsletter? How do we help them understand the impact they are having? Maintain the CRM and update with all active roles and progress Provide volunteering insights on a monthly basis to track and monitor the success of our recruitment offer COMMUNICATIONSAlongside the Head of Alumni Relations you will be responsible for managing the creation and delivery of the Monthly newsletter, as an active participant in editorial meetings, you will be responsible for creating content and publishing the monthly newsletter As Comms lead for Social media you will be responsible for posting frequently across Linked In and Instagram to build engagement with our audience on these platforms You will provide monthly reporting on Newsletter open rates, the success of our comms in engaging our alumni as well as likes/ shares/ comments on social media EVENTS EVENTS
Supporting the Head of Alumni Relations in the delivery of monthly events, assisting with promotion as well as representing the team where possible at the events. DATA Ensuring the CRM is kept up to date with all alumni data, highlighting any issues or concerns and providing solutions where possible, adhering to GDPR at all times. CONNECT
Our alumni engagement platform is specifically designed to engage our alumni and support them in connecting and expanding their personal network. Here they will find CPD opportunities, careers support and access to industry insights. The successful candidate will support the Head of Alumni Relations with processing all new members onto the CRM Lead on content for the platform to encourage engagement with our members
Required qualifications
University degree (any discipline) 2 - 5 years volunteer management/ Alumni Relations experience
Skills and experience
We are looking for applicants who have some demonstrable experience in the following skills and will be willing to learn and develop others: Project management and delivery expertise Experience in developing and maintaining relationships with key stakeholders Experience in volunteer management Experience in Event management Business development experience, including strategising, pitching and presenting of new ideas Strategic Management & Impact Analysis Stakeholder management – the ability to manage stakeholder relations effectively Marketing and Communication experience – ideally in delivering stewardship and stakeholder comms Analytical capability Industry knowledge Exposure to training and development techniques and coaching others on employability skills The ability to communicate, empathise and listen effectively with a range of internal and external stakeholders The ability to collaborate and work effectively within a team The ability to be creative and continuously look for improving the offerings of SEO-London
What we offer?
Salary: £34.000 Private Health Care Enhanced Pension Contributions Flexible Working - 2 days in the office Annual Leave 28 days plus bank holidays Enhanced Family Friendly Policy Discount to Nuffield Gyms Employee Assistance Programme and more..
Closing date for applications
Closing date 05/07/2024 First interviews HR & Hiring Manager (Teams, 45 minutes) – 9th of July Second interview – HR, hiring manager & Team member (In person, 1h) - 16th of July
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
About us
Sponsors for Educational Opportunity, Ltd. (SEO London) is a UK-registered charity delivering superior educational, training, and mentoring support to young people from underrepresented and underserved backgrounds. SEO London programmes focus on pre-professional development (Schools programmes), career access (Careers programmes) and long-term success within elite global industries (Alumni programmes). Launched in 2000, SEO London has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Thousands of SEO London alumni now work in the UK and global corporates and firms, many holding senior leadership positions.