Research Administrator

3 months ago

Taunton, United Kingdom Somerset NHS Foundation Trust Full time

Job summary

To provide administrative support to clinical and non clinical members of staff within the Cancer Team of the Department of Clinical Research on a variety of research projects. Assist with the co-ordination of clinical trial-related samples such as transport, storage and shipment. To assist with planning and preparation for patient study visits. To support with wider administrative duties including data entry onto electronic research forms and uploading patient recruitment data onto local portfolio management system (Edge)The post requires flexibility and the ability to provide a wide range of administrative and typist duties.

Main duties of the job

Under the guidance of the research delivery staff, provide study-specific support where required. This will involve activities such as: sending patients appropriate trial information, filing, photocopying, keeping track of and booking patient appointments, preparing blood sampling packs and notes for clinics, sending pre and post appointment letters to patients and arranging couriers for samples, ensuring packaging and safe storage of blood or urine samples, and recording when such samples are sent from the Trust to external organisations. Screening for potential with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.

To maintain and update the local data management system for all new and potential new trial patients, ensuring patient information is verified against the appropriate system; Maxims, Epro, Rio and EDGE and is recorded on the data management system in a timely and accurate manner.

Deal sensitively with telephone queries from patients or relatives arising from involvement in clinical trials; giving non-clinical advice directly or, in the case of any type of clinical query, using initiative to assess and prioritise the urgency of the response required and act accordingly by signposting to the appropriate service

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

Good standard of education: English, Mathematics and a science GCSE (or equivalent) Evidence of a good standard of Literacy / English language skills NVQ level 2 (or equivalent experience) in business and administration Microsoft Office, in particular Microsoft Word, Excel

Desirable

Awareness of Research Governance Medical terminology Knowledge/Experience of the NHS Clinical research or trials experience

Experience

Essential

Experience of dealing with patients or the public, face to face and also by telephone Listening and Leading Working together/Teamwork Able to communicate effectively, confidently and tactfully (including telephone manner) with staff and Patients or their relatives/carers. Able to use initiative within the scope of the job, whilst recognising and working within professional boundaries Accuracy and attention to detail Able to work as part of a team

Additional Criteria

Essential

Ability to pend long period working on a computer screen Willingness to use technology to improve standards of care and support to our patients Able to work calmly and effectively under pressure

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