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Spa Therapist

2 months ago

Bishop's Tachbrook, United Kingdom Eden Hotel Collection Full time

*2024Winners of the Springboard Excellence awards in Employee Engagement &Health/Wellbeing*

What you’ll be doing?

As Spa Therapist, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will provide treatments and a level of personal care and attention to clients which meets, at all times, the established benchmark of excellence.

You'll consult with each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you’ll also be supporting your manager to maximise revenue through careful diary management and proactive selling of high-quality spa retail products such as TEMPLE SPA and JESSICA.

We understand that repetitive strain is a major cause of therapists having to give up their practice. All of our therapists are trained in Hands Free Massage, with the aim to expand their repertoire whilst freshening up their approach. We believe this to be an effective technique, which saves pressure on the hands/wrists, thereby helping our therapists to maintain a long and fulfilling career in the industry.

What you’ll need to be a Spa Therapist?

Previous experience working as a Beauty Therapist, ideally within a spa environment; A passion to provide holistic and beauty therapies according to a five star spa service standard; Exceptional grooming standards; To have a beauty qualification at NVQ Level 3, or equivalent is essential; Availability to work weekends/bank holidays

What’s in it for you?

Our bespoke Eden Extra’s benefits platform offers:

Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service; Fairly distributed Service Charge/Gratuities paid monthly; Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities. Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools; Cycle to Work Scheme and Electric Vehicle Lease Scheme; Health plans for dental, optical, alternative health care + 24 hour GP access; Discounted stays, spa treatments, golf and leisure access across EHC properties; Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people; Access to Eden Engage – our employee portal with regular team news; Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE; Enhanced family friendly policies- we want to help you feel fully supported during any significant life events. Return to work financial support for those returning from maternity leave; You’ll also get free parking, meals on duty, uniform etc….but you already knew that, right?

Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:

- An opinion that counts….regular surveys and forums that ask YOU for YOUR opinion;

- A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;

- A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;

We are proud to be members of the Hoteliers Charter and arecommitted to providing a great place towork with our teams at the heart of all we do – we lead with a values ledapproach based on Heart, Honesty, Spirit and Team, which were written‘by our people for our people’. Testament to this is our multi award wins in employee wellbeing andengagement.

Eden Hotel Collection is apassionate advocate of providing equitable workplace’s, as such we seek torecruit, develop and retain the most talented people from a variety ofbackgrounds, perspectives, and skills. We therefore encourage applications fromall genders, races, religions, ages and sexual orientations, as well asparents, people living with disabilities, and any other groups that could bringdiverse perspectives to EHC.

INDMP

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