Ward Clerk

Job summary

SAU - GUH Division of Surgery - Ward Clerk Band 2

We are seeking a motivated individual to join our team on SAU. This is a busy Surgical Assessment Unit.

This position is the initial point of contact for the Unit and so professionalism and good communication skills are pivotal to this role. It is essential that you are capable of working on your own, able to use your initiative and work well under pressure.

The role can be challenging but exciting due to the new ways of working and so creativity, adaptability and flexibility is required in order to develop our services for our patients. Bank holiday and weekend working is essential for this role.

Main duties of the job

Job Summary: To provide a comprehensive ward clerk service to the Unit and wards within ABUHB, ensuring each ward complies with good medical records practice, receiving and taking messages as appropriate and passing on all relevant information to the ward manager, ensuring you maintain confidentiality, at all times.

At the beginning of each shift obtain a list from CWS of patients currently on the Unit. Compare with patient names on white boards.

Check patient case note trolleys to ensure all case notes are present and tracked accurately, ensuring bed number and patients name correspond with white board. Request missing case notes.

Ensure there are continuation sheets, mount sheets, consent forms and x-ray request forms at the end of each trolley.

Ensure Clinical Workstation (CWS) is up-to-date and ensure it is continually updated throughout the day within 15 mins of admission/transfer/discharge.

Ensure all case notes received and transferred from the ward are accurately tracked on PAS.

Ensure demographic details are up-to date on CWS/case notes/patient labels.

If patient has overseas visitor status action accordingly.

Ensure patient status is changed from assessment to medical or surgical.

Print E-Discharges.

Request patient case notes via e-mail or telephone in accordance with ward policy.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Experience

Essential

Previous Clerical Experience or Similar

Skills/Abilities

Essential

Good Communication Skills Ability to use initiative Polite and professional telephone manner Ability to perform well under pressure

Desirable

Ability to speak Welsh

Education/Qualifications

Essential

Good Standard of Education

Desirable

Knowledge of Health Records systems and processes

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