Medical Secretary

3 weeks ago

Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

Job summary

Anopportunity has arisen for anenthusiastic and organised individuals within theDivision of Surgery at Mid Yorkshire NHS Hospital Trust as Medical Secretaries.

Thisis an exciting opportunity to work alongside the surgical team to enhance andsupport the delivery of patient centered care within the trust.

This position is hours, initially based within the Oral & Facial Department. Workingdays are negotiable with the successful candidate.

Main duties of the job

Theideal candidates will have strong secretarial skills and have attained RSA Level3 typing/word processing or equivalent qualification, or experience as aminimum. Experience using digital dictation, ECDL qualification and experienceof medical terminology will be an advantage but not essential. An understandingof health related policies such as confidentiality, safeguarding and incidentreporting will also be beneficial to this role. On the job training will beprovided initially within Oral & Facial as required for the successfulcandidate.

Stronginterpersonal and communication skills are essential as the role requiresliaising with Managers, Consultants, junior medical staff, patients and theircarers on a daily basis. In addition, robust organisational skills will benecessary to ensure all patients receive timely, accurate and efficientcommunications.

Thesuccessful candidates will be based within a diverse secretarial team and berequired to support each other during periods of absence or increasedworkloads. Good, supportive team working skills are therefore vital.

This position is hours based in the Oral & Facial Department.

If other positions within the Division of Surgery become available, we will endeavour to recruit from this campaign.

About us

We provide care and support to over half a million people in Wakefieldand Kirklees in their homes, in community settings and across our threehospital sites at Pontefract, Dewsbury and Pinderfields (in Wakefield).

Always striving for excellence, we are at the forefront of innovationand research and we invest in teaching and the development of our workforce.

We live by our values of caring, improving, being respectful andmaintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and the best place to receive care.

We have a clear vision, and you could be part of this If you share ourvalues and you want to make a difference to the lives of our patients and theirfamilies and carers, we would love to hear from you.

Job description

Job responsibilities

To ensure postaddressed to the consultant/clinical team is promptly collected, sorted,recorded and actioned as appropriate. Toact on own initiative where appropriate in responding to incoming mail.

Act as a focalpoint for the clinical team. Provide afriendly and professional service, deal with enquiries from a multitude ofsources following Trust policies and standard operating procedures. Liaise with GPs, other hospitals, patients,internal medical/non-medical staff and medical/non-medical external staff by avariety of means face to face/phone/e-mail/letter/faxes on a daily basis.

Assist clinicians with administrative tasks, utilising IT systems or ensuring paper forms are completed and sent to relevantdepartments in a timely manner in line with service specific standard operatingprocedures.

To ensure all duties are undertaken in line with standardoperating procedures and to enable the achievement of Trust and Servicespecific Key Performance Indicators.

To request, cancel and re-arrange appointments whennecessary.

Frequently receive and respond appropriately totelephone and personal enquiries from patients, relatives, GPs, otherconsultants and external bodies, referring enquiries to the consultants /clinical team where necessary. This willrequire analysis of queries/issues, making judgements about how to deal withthem and escalating as appropriate. Thismay require the use of tact/ empathic or reassurance skills. In addition,persuasive skills are often required where agreement or co-operation isrequired in trying to avoid Trust complaints.

Prioritise and ensure clinical investigations areacted upon appropriately and timely, within standard operating procedures andmeeting KPIs.

Accurate recording of all paper/computerised patientrecords, updating and amending information timely and within standard operatingprocedures.

Undertake routine or ad hoc data validation asdirected.

Preparation of documentation for MDTs

Keep an up todate and accurate record of patient case notes entering and leaving thedepartment. Sourcing and distribution ofcase notes to other departments and hospitals File Tracker/relevant ITsystem.

Undertake typingof medical correspondence using copy, audio tapes and relevant IT systems to ahigh and accurate standard. This may include clinic letters, medico-legalreports and other administrative work.

Keep appropriate statistical records/information asand when required for the clinical team for audit purposes. Provision of statistical returns required atregular intervals. This may involveentering statistical data onto databases.

Responsible for the receipt of referral letters withtimely input onto the computerised IT Systems and ensuring that all patientsdemographic information is recorded accurately in order to arrange outpatientappointments for clinics in accordance with service specific requirements.

To be responsiblefor ensuring copies of correspondence are stored in the patients records inaccordance standard operating procedures.

To attendmeetings and appropriate Committees to provide secretarial support by takingminutes and arranging meetings, as and when required. This could include support to Consultants intheir special interests role(s), eg Clinical Tutor, Child Protection, etc.

To be responsible for the confidential management ofpatient records and ensure that all documentation is returned to theappropriate department timely within standard operating procedures.

To be responsible for the preparation of patientrecords for admission, transfer and discharge in a timely manner as and whenrequired.

The post holder will give relevant assistance andtraining as and when required to support all colleagues.

To carry out general administration duties and provideclerical assistance, as required.

To send and receive faxes in a safe havenenvironment as per Trust policy.

Ensure that all Hospital records are tracked andbooked using the Trusts File Tracker computer system, or other relevant ITsystem.

Person Specification

Qualifications

Essential

RSA Level 3 typing/word processing or equivalent qualification or experience. Sound educational background (4 GCSEs, grade C or above).

Desirable

IT qualifications ECDL. Medical Secretary Diploma. Shorthand qualification. Medical terminology. RSA Level 3 typing/word processing or equivalent qualification or experience.

Knowledge and Awareness

Essential

Understanding and knowledge Caldicott/Data Protection Act. Awareness of own limitations.

Desirable

Knowledge of Trust Policies.

Experience

Essential

Experience and knowledge of multi-disciplinary team working. Secretarial experience. Experience of working with filing systems. Experience of good customer or patient care. Working with computer software programmes such as Microsoft Office, e-mail and internet. Experience of scheduling/co-ordinating activities and/or resources.

Desirable

Medical secretarial experience. Previous NHS administrative role. Experience of working with patients requiring health care. Experience with NHS/healthcare software systems. Experience of working with confidential material.

Skills & Abilities

Essential

Demonstrate good verbal and written communication skills with team/clients/relatives, using tact when required Ability to deal with conflict Good Time management skills Ability to engage and motivate others High standard of accuracy High level of initiative Flexibility and able to adapt to change Able to work as part of a team Strong analytical skills Ability to establish and maintain effective working relationships

  • Medical Secretary

    1 month ago

    Wakefield, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

    An exciting opportunity has become available within our well established Medical Secretary Team in the Diabetes Centre at Pinderfields Hospital, for a Full time Band 3 Medical Secretary, working 37.5 hours per week, Monday to Friday core office hours. Strong interpersonal and communication skills are essential as the role requires liaising with Managers,...

  • Medical Secretary

    1 month ago

    Wakefield, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

    An opportunity has arisen for an enthusiastic and organised individual within the Division of Surgery at Mid Yorkshire NHS Hospital Trust as a Medical Secretary. This is an exciting opportunity to work alongside the surgical team to enhance and support the delivery of patient centered care within the trust. This position is 37.5 hours, initially based...

  • Assistant Medical Secretary

    4 weeks ago

    Wakefield, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

    An opportunity has arisen for an enthusiastic and organised individual within the Division of Surgery at Mid Yorkshire NHS Hospital Trust as an Assistant Medical Secretary.

  • Assistant Medical Secretary

    1 month ago

    Wakefield, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

    An opportunity has arisen for an enthusiastic and organised individual within the Urology Investigation Units at Mid Yorkshire NHS Hospital Trust as an Assistant Medical Secretary. This is an exciting opportunity to work alongside the Urology team to enhance and support the delivery of patient centred care within the Trust. This position is full time at...

  • Assistant Medical Secretary

    4 days ago

    Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    Job summary Anopportunity has arisen for an enthusiastic and organised individual within theDivision of Surgery at Mid Yorkshire NHS Hospital Trust as an Assistant MedicalSecretary. Thisis an exciting opportunity to work alongside the surgical team to enhance andsupport the delivery of patient centered care within the trust with primaryduties...

  • Medical Secretary

    3 days ago

    Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    To ensure post addressed to the consultant/clinical team is promptly collected, sorted, recorded and actioned as appropriate. To act on own initiative where appropriate in responding to incoming mail. Act as a focal point for the clinical team. Provide a friendly and professional service, deal with enquiries from a multitude of sources following Trust...

  • Medical Secretary, Physician Practice

    5 days ago

    Wakefield, West Yorkshire, United Kingdom Care New England Health System Full time

    Position is responsible for the smooth, efficient operation of the Medical Office. This position is also responsible for providing clerical/secretarial assistance to the Medical Office. Manages incoming and outgoing correspondence and maintains departmental manuals. Also, assists with clinician scheduling maintaining the filing systems. This role functions...

  • Medical Secretary

    1 month ago

    Wakefield, United Kingdom South West Yorkshire Partnership NHS Trust Full time

    may work within clinical environments where conflict resolution may be required. act as principal point of contact for users of the service eg. individuals from within/outside the Trust, service users and members of the public etc. work flexibly to meet the needs of the service.# develop and maintain good working relationships by being, flexible, adaptable,...

  • Team Secretary

    4 days ago

    Wakefield, United Kingdom South West Yorkshire Partnership NHS Trust Full time

    Job summary Wakefield Community Servicesare seeking an experienced Medical Secretary to support the services deliveredacross the Wakefield area. This is botha demanding and rewarding role and it is essential that the successfulapplicant is able to work effectively as part of the team, supporting andassisting colleagues, whilst prioritising and...

  • Ward Clerk

    2 days ago

    Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    Undertake clerical, administrative and reception duties. Support the nursing team in the effective running of the department, providing a quality patient centred service Welcome patients and visitors to the ward area. Answer the telephone, transferring calls and recording and delivering messages accurately and to the appropriate personnel. Input patient...

  • Remortgage Case Handler

    2 weeks ago

    Wakefield, United Kingdom Helen Veitch Legal Recruitment Full time

    Remortgage Case Worker, Residential Conveyancing Department Location: Wakefield/Bradford Reporting to: Team Leader Hours: Full-time, 37.5 hours per week My client, a renowned law firm with a strong presence across West Yorkshire, is seeking a skilled Remortgage Case Worker to join their dynamic team. With a commitment to a unique approach to work and a...

  • Pharmacy Administrator

    5 days ago

    Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    Job summary An exciting opportunity hasarisen within our friendly Pharmacy Department for a part time Administrator(21 hours per week) who can provide a comprehensive general administrative service supporting thePharmacy Management Group and working as an integral member of the Pharmacy Administrationteam. The role would best suitsomeone with recent...

  • Consultant Plastic Surgeon

    5 days ago

    Wakefield, United Kingdom Mid Yorkshire Teaching Hospitals NHS Trust Full time

    The Department of Plastic and Reconstructive Surgery are looking to recruit a colleague with an interest in upper limb and lower limb trauma. The successful candidate will joint our current team of fifteen consultants. This is a substantive post. Main duties of the job Duties will be based at Mid Yorkshire Hospital Trust The main duties of the posts...

  • Consultant Plastic Surgeon-Breast Surgery

    4 days ago

    Wakefield, United Kingdom Mid Yorkshire Teaching Hospitals NHS Trust Full time

    The Department of Plastic and Reconstructive Surgery are looking to recruit a colleague with an interest in breast surgery and perineal reconstruction. The successful candidate will joint our current team of fifteen consultants including four current breast reconstructive surgeons. This is a substantive post. Main duties of the job Duties will be based...

  • Consultant in Ophthalmology

    5 days ago

    Wakefield, United Kingdom Mid Yorkshire Teaching Hospitals NHS Trust Full time

    This post is offered on a full time (10 PA) basis although less than full time applications will be considered. Whilst the role will be based primarily at our Eye Centre at Pinderfields Hospital in Wakefield, we provide services at our other hospital sites Dewsbury and District Hospital and Pontefract General Infirmary. Most People do work from two sites....

  • Consultant in Ophthalmology

    5 days ago

    Wakefield, United Kingdom Mid Yorkshire Teaching Hospitals NHS Trust Full time

    This post is offered on a full time (10 PA) basis although less than full time applications will be considered. Whilst the role will be based primarily at our Eye Centre at Pinderfields Hospital in Wakefield, we provide services at our other hospital sites Dewsbury and District Hospital and Pontefract General Infirmary. Most People do work from two sites....

  • Consultant Plastic Surgeon

    3 days ago

    Wakefield, West Yorkshire, United Kingdom Mid Yorkshire Teaching Hospitals NHS Trust Full time

    The Department of Plastic and Reconstructive Surgery are looking to recruit a colleague with an interest in breast surgery and perineal reconstruction. Duties will be based at Mid Yorkshire Hospital Trust The main duties of the posts will include: Elective Theatre lists day case surgery will take place on the Pinderfields and Dewsbury site. Weekdays...

  • Consultant Plastic Surgeon

    3 days ago

    Wakefield, West Yorkshire, United Kingdom Mid Yorkshire Teaching Hospitals NHS Trust Full time

    The Department of Plastic and Reconstructive Surgery are looking to recruit a colleague with an interest in upper limb and lower limb trauma. Duties will be based at Mid Yorkshire Hospital Trust The main duties of the posts will include: Elective Theatre lists day case surgery will take place on the Pinderfields and Pontefract site. Weekdays -Monday to...

  • Consultant in Ophthalmology

    5 days ago

    Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    Job summary This post is offered on a full time (10PA) basis although less than full time applications will be considered. Whilst the role will be based primarilyat our Eye Centre at Pinderfields Hospital in Wakefield, we provide services atour other hospital sites; Dewsbury and District Hospital and Pontefract GeneralInfirmary. Most People do work...

  • Asap consultant

    1 day ago

    Wakefield, West Yorkshire, United Kingdom Mid Yorkshire Teaching Hospitals NHS Trust Full time

    This post is offered on a full time (10 PA) basis although less than full time applications will be considered. Whilst the role will be based primarily at our Eye Centre at Pinderfields Hospital in Wakefield, we provide services at our other hospital sites Dewsbury and District Hospital and Pontefract General Infirmary. The department provides Secretarial...