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Letters Specialist

4 months ago

Exeter, United Kingdom Royal Mail Full time

Job reference number   311974

Letters Specialist - South England (Remote Working) - Permanent
Competitive salary 
£4500 car allowance or £4000 cash equivalent, full family private healthcare, 30% OTE bonus potential, generous annual leave offering of 25 days, plus bank holidays, increasing to 30 days after 10 years service, company pension scheme with highly competitive contribution rates
Permanent, Full time 

This is a Remote Working covering the far South of England. Due to the nature of the role a Full valid UK Driving Licence is required. 

Unleash the magic of mail with Royal Mail’s Marketreach

Direct mail combines creativity and commercial focus to powerful effect. It engages consumers, builds relationships, and boosts the bottom line for businesses. Marketreach shows brands and agencies how mail can work its magic.

We have a great opportunity to work in Business to Business (B2B) Sales within Royal Mail Group, one of the countries’ most iconic brands. In this exciting and challenging role, you’ll be part of the Marketreach Letters Sales Team. Working in this highly competitive market, you’ll help clients deliver their business objectives using our channels, protecting and growing Royal Mail Group revenues.

Enhance your Direct Marketing knowledge and B2B sales skills with Royal Mail Group, and work across a range of industry sectors and major clients in the advertising and communications market to create winning and breakthrough deals.

About the Role
As a B2B Direct Mail Media Specialist based in the south of England, you’ll develop a portfolio of Letters customers to retain and grow volumes and revenues, utilising your knowledge of your clients, their markets, Direct Mail, the Letters marketplace, and other complimentary insight.

You’ll also work to open-up and develop new opportunities for mail with brand new customers who are new to our channel.

As a senior member of our Marketreach Sales Team, along with other Direct Mail Media Specialists, you’ll work closely with our Media and Data Planning and Business Development teams. You’ll also liaise with channel partners, agencies, and key stakeholders to meet and exceed business targets. You’ll focus on Letter Sales, identifying market and client situations that create opportunity and risk for Letters. You’ll develop wide ranging relationships that help client organisations understand how Letters can work alongside their other communication and media channels to help deliver business objectives.

About You
Eager to take on the challenge of working for a business of Royal Mail Group’s size and reputation, you’ll have a good knowledge of Direct Mail and/or Direct Marketing, a strong record in B2B sales, and excellent influencing skills. You’ll also have a good working knowledge of the Letters and Direct Mail industry. You’ll be used to working at board level within large and complex organisations and be able to demonstrate evidence of driving exciting opportunities that grow and develop business.

With a genuine passion for true business development, you’ll enjoy working in a challenging and fast paced environment. Key to the role is the ability to plan your approach effectively, managing a balanced portfolio of opportunities whilst being commercially shrewd, with a challenger attitude that is focused on getting the best deal for Royal Mail Group, as well as developing and driving forward the Royal Mail offering. A tertiary education in Business Studies or similar is beneficial.

Develop and grow these skills with Royal Mail Group and work with major brands across a variety of industries using market leading propositions to support your pitches. With a great package and room to develop – this really is a first-class opportunity.

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you. 

Extra Benefits
•  RMG Share Schemes - partnership and matching share offer
•  Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
• Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
• Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
• Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
• Free & discounted RMG products - free keep safe & redirection, partner discounts 
• Free stamps at Christmas
*Available only to perm employees

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses. 


We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. 

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. 

Next Steps

The next stage of the selection process will be an interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. 

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Closing Date: Sunday 2nd June 2024. Please note, this advert may close early if the appropriate number of applications has been reached.

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