Corporate Account Handler

2 months ago

Ipswich, United Kingdom Gallagher Full time

Overview

We are looking to recruit an experienced Corporate Account Handler to join our successful Corporate division in Ipswich. Our Corporate Division is a fast-paced, collaborative, and competitive group of professionals who are all driven to succeed. The ideal candidate is one who values a strong and supportive team culture, thrives in supporting others, and a proactive problem solver. You will be responsible for ensuring effective servicing of client accounts from a client advisory perspective. Reporting directly to the Operations Director, you will work with experienced Account Executives, and together provide outstanding service to our clients. How you'll make an impact Create documents for new customers about their insurance requirements. Obtain renewal terms for customers and research suitable alternatives to produce presentations. Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashion Manage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. Secure delivery of policy documentation from insurers and check prior to approval and release. Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner. Grasp and apply fundamental legal and regulatory policy for internal policies and the insurance contract as required. About You Previous experience working as an Account Handler within the commercial insurance market is essential. Knowledge within cross class risks such as Hospitality & Leisure, Manufacturing, Property, Casualty, Professional Indemnity, D&O, Motor Trade/Fleet is ideal. Prior experience handling corporate clients would be an advantage however we would also be interested in experience handling SME commercial business. Risk aware in handling customer information, 100% customer centric, focussed on the best possible outcome for our customers at all times. Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members. Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail. Proficient in MS office, and Acturis experience would be advantageous. Eligible to work in the UK. #LI-JJG Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…

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