UX Writer

You’ll work across all areas of our products, from onboarding to post-order customer care. And you’ll work with an equally wide range of stakeholders within our business, from designers to product managers, call centre managers to software developers.

If you’re excited about getting your words in front of millions of customers, the restaurant and retail partners from whom they’re ordering, and hard-working couriers who make it all possible, this is for you.

You don’t need to have specific experience in writing UX copy. In fact, you don’t even need to have been a ‘copywriter’ at all. Maybe you’re a journalist, author, technical writer, content designer or blogger looking to take the next step in your career. What matters most is that you’ve got a passion for writing and helping people with your words.

In this role you’ll also:

• Help create the best possible user experience for people using our products
• Take ownership of one of our copywriter resources, such as the style guide or term bank, and ensure it’s regularly updated and fit for purpose
• Get to grips with our tone of voice and act as an ambassador for it
• Build a network of contacts around the business and be an advocate for good UX copy 
• Contribute to the team’s ways of working and help shape its future

Here is what we need from you:

• You know the difference between license and license and which one’s which
• The incorrect use of apostrophes gets you hot under the collar
• You enjoy having a conversation with people through the written word
• Managing multiple projects and deadlines at once doesn’t faze you
• You’re as comfortable writing to a character count as you are a word count
• You’ve got two years’ relevant experience under your belt