Medical Secretary Apprentice

3 weeks ago

Worksop, United Kingdom Newgate Medical Group Full time

Job summary

We are looking for a Medical Secretary Apprenticeto join our growing GP practice to provide secretarial/administrative support to multidisciplinary teams.

This is a fantastic opportunity to grow & learn within the business.

You need to be keen to learn whilst working towards a level3 in Business Administration.

If you are highly motivated, can work withinitiative, have excellent communication & IT skills, the ability to work as part of a team, orautonomously then we would love to hear from you.

Main duties of the job

Responsible for undertaking a wide range of secretarial/administrative duties and the administrative support to multidisciplinary teams at practice.

Duties may include:Processing information (electronic/hard copy), liaising with multidisciplinary team/external agencies and following policies, including the use of the electronic referral service (ERS).

About us

We are an established, large, and very busy GP Practice. Weknow that apprentices are key to our continued success and growth. We hope thatthe successful candidate will grow and thrive in our organisation, bringingtheir own skills and personality to enhance the team.

Newgate Medical Group is a welcoming and busy GP Practicelocated in Worksop, Nottinghamshire, providing regulated NHS services to ourpatients.

We are a large Practice with over 30,000 registeredpatients. We have an established team of 9 GP Partners and a host of variedhealth professionals including clinicians, receptionists, and large admin team,totalling approximately 80+ employed staff, plus agency workers.

We are a forward thinking, supportive Practice that embracesnew ideas and innovation with the aim of producing better patient outcomes andefficient ways of working. Our dedicated team is crucial to the success of thePractice and the service it provides to our patient population. Ongoingrigorous processes of evaluation and review inform every aspect of the serviceswe provide, within each department, to ensure our high standards never slip. Weaim to provide a good work life balance, support our staff to develop, feelengaged and part of the Newgate Medical Group team.

This is an exciting time to join the team as we have plansto develop a new Health and Wellbeing Hub that will benefit residents andpatients across the area whilst developing our team further.

Job description

Job responsibilities

Typing letters, reports and associated documentation as required in a timely and accurate manner. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently. Managing all enquires in an effective manner. Maintaining an accurate referrals database. Actioning all incoming email. Inputting data into the patients healthcare records as necessary. Processing referrals using the electronic referral system (ERS). Processing requests for information , SAR, insurance/solicitors letters and DVLA forms. Answering department phone calls, transferring calls or dealing with the callers request appropriately. Managing all administrative queries as necessary. Maintaining a clean, tidy, effective working area at all times. Supporting all clinical staff with general administrative tasks as requested. Person Specification

Personal Qualities

Essential

Polite & Confident. Flexible & cooperative. Motivated. Forward thinker. High Levels of integrity and loyalty. Sensitive and empathetic in distressing situations. Ability to work under pressure.

Skills

Essential

Excellent Communication skills. (written & oral) Strong IT skills. Effective time management skills. (planning and organising) Good interpersonal skills. Ability to work as a team member and autonomously.

Experience

Desirable

Experience of administrative duties. Experience of working with the general public.

Qualifications

Essential

GCSE English C or above GCSE Maths C or above

Desirable

RSA 3 Typing qualifications or equivalent typing/keyboard

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