Key Accounts Executive

1 month ago


Berkhamsted, United Kingdom Brook Street Full time

I am on the lookout for talented and passionate key account managers in Hemel Hempstead and the surrounding areas, who want to work in an exciting, inclusive and unique environment. Are you a passionate relationship builder with a never-say-never attitude? Look no further if this relates to you

Responsibilities Include

  • Manage enquiries from two key accounts, responding within agreed SLAs
  • Take detailed client briefs for new events, advising on space usage and availability to optimize capacity.
  • Proactively manage relationships, ensuring events are scheduled in advance to allow B2B sales to maximize revenue and profitability.
  • Build long-term relationships with key clients, ensuring their needs are well understood and communicated to other House teams.
  • Once events are confirmed, create internal documents and hand over to the coordination team.
  • Regularly check in during planning to ensure high client satisfaction.
  • Post-event, manage financial reconciliations, ensuring accurate charges are reflected.
  • Achieve targets based on revenue, client satisfaction, and effective diary management, including pushing key accounts into off-peak times for higher revenue.
  • Forecast and track key account metrics to support planning.
  • Build positive relationships with internal teams and stakeholders.

Experience:

  • A minimum of 1-3 years of experience in account management or sales, preferably within the hospitality, events, or luxury sectors.

Package

  • Circa £26,000 depending on previous experience
  • Quarterly bonus based on team performance
  • Free access to onsite facilities such as the gym
  • Free-on-site parking
  • 25 days paid holiday
  • Great learning and development opportunities
  • Regular staff socials events

Please apply below to be considered for this role



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