Outdoor Activities Shift Leader

2 weeks ago


Northumberland, United Kingdom Haven Full time

Come and join our One Great Team here at Haven as a Activities Shift Leader

As part of our Activities and Leisure Team, you will… 

- Takesownership of the shift service delivery ensuring all team are guest obsessed
- Confidently deals with guest concerns with the ability toresolve problems
- Monitors on-shift service and tasks, arranging appropriateresource when needed
- Achieves and exceeds shift targets and key performanceindicators
- Ensures all team on shift have the required skills andtraining required for their role
- Complete relevant daily administrative tasks includingaccurate hours worked recording
- Safety compliance checks and legislative compliance checks

What’s In It For You? 

- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Training and development opportunities including fully funded qualifications
- Fantastic Health, Mind & Money Support Programme
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Pay Rates: 18+ from £ up to £ per hourdepending on age, with an additional £1 per hour when leading a shift

Experience and Qualifications 
You may already be working in a similar role which is great All weare looking for is
-For your First Aid at Work & a RLSS NPLQ qualification
- Previous hands-on experience of working within a leisure environment
- Energetic team player

This opportunity requires the successful candidate toundergo, and satisfactorily complete, an Enhanced DBS check prior to startingwork and be 18 years and over.

Who are we? 
We’re part of an award-winning Bourne Leisure family,which includes Haven & Warner Hotels. We have 9,000 fantastic team membersand 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us isultimately defined by our exceptional people and teams. At Haven, we take pridein our Breath of Fresh Air culture, which focuses on valuing and supportingevery team member. We prioritise openness and transparency in our interactionsallowing our team members to be their authentic selves.

Working hours are ona rota over a 7 day period and could include evenings and weekends (dependingon role). We aim to offer flexibility where we can, including full or part timehours. 

We would love to hear from you 



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