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Radiology Administrator Basinghall

2 months ago

East London, United Kingdom Bupa Full time

Job Description:

Radiology Administrator

Basinghall Clinic, London EC2V 5BQ

Permanent

£27,650 + Excellent benefits

Full time hours – 40 Hours per week (Shifts are Monday to Saturday via departmental rota)

We make health happen.

Role Overview

You will provide and maintain efficient administrative services for the Basinghall Radiology Department, ensuring a high quality service is delivered to patients, staff and Consultants, with particular secretarial support for all Radiology reports. You’ll be working as part of a multi-disciplinary team - showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients.

Y ou’ll help us make health happen by :

Having administrative rights to SECTRA system in order to proof, edit and print all completed reports from RIS/PACS system, making sure all exams that have been arrived match the reports. Read context of report to ensure the correct exam was carried out and flag out any discrepancies before completing the task in RIS. Having a good knowledge of the Radiology booking system (RIS) in order to assist the admin team with the scheduling of examinations and front desk duties when required ie. staff on annual leave, sickness . Ensuring that all addendums appear correctly on the PACS/RIS system ,ensuring that they are signed by the radiologist before the end of their reporting session. Setting up the daily RIS lists for Basinghall Clinic and ensuring these align with the relevant patient booking system of the clinic, for example BOSS/Meddbase. Ensuring the Ultrasound Service administration is managed effectively, working closely with clinicians within the centre. Monitoring the departmental email inbox queries, addressing them to the right area of the department. Take information from patients in a polite and professional manner, updating patient/doctors details at each appointment and inputting all information correctly onto the computer systems according to clinic procedure. Receive and act upon telephone enquiries to the Radiology service, ensuring appropriate telephone etiquette and world class standards of professionalism is maintained at all times. Build positive relationships with Consultants and referring clinicians to the Radiology service.

Key Skills / Qualifications needed for this role:

Direct facing Patient/Client interaction Administration experience within a healthcare environment Some radiology experience or knowledge is desirable Direct facing Patient/Client interaction Proven experience of delivering customer services to an exceptionally high standard Excellent organisational skills IT literate – Microsoft office proficient Excellent communication skills and strong interpersonal skills Excellent telephone skills Excellent attention to detail

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Support with travel costs via a season ticket loan or cycle2work Various other benefits and online discounts Free onsite massages as a recognition for your hard work Opportunity to participate in our annual awards ceremony

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.