Client Service Advisor

6 months ago

Bristol, United Kingdom Aon Full time

Client Service Advisor – Public Sector

Are you looking for an exciting new challenge? Do you enjoy working in a busy environment and building solid client relationships?

Aon is currently recruiting for a Client Service Advisor to join our Public Sector team. This role is a hybrid role – office and home-based working looking at prospective candidates nationally.

The Client Service Advisor will be primarily responsible for providing a high quality, innovative and profitable service in accordance with the client’s needs.

There is flexibility for this hybrid role to be based in our Manchester or Leeds office, however would be open to other locations.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Client Service Advisor some of your key responsibilities will include:

Work with Client Managers to ensure the highest level of service to each assigned Client. This includes liaising with Client Managers to fully understand the Client’s business and insurance requirements, as well as identify potential improvements in the Clients risk and insurance programme and revenue development opportunities.

The day-to-day role involves:

Contributing to the formulation of the Service Plan Renewal Reports Presentations and any other client documents as required On-going communication with clients and Insurers following queries/alterations Client and Insurer visits where necessary Premium debiting, maintenance of credit control standards and assisting with premium allocation Negotiate new business terms, Renewal terms, Mid Term adjustments and cover extensions. Marketing & Tender Processes and providing full support to the broking function when utilised, to achieve optimum solution for the client. Preparation of comprehensive marketing presentations, tender presentations and the renewal report, and prepare full cover comparisons as required. Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them. Ensure all KPIs are met and delivered Frequent communication with Line Manager, Team and Client Managers

As part of the Public Sector Team, you will professionally represent Aon, demonstrating an understanding of Public Sector objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.

You will be expected to take ownership of problems and their resolution, seeking assistance where necessary.

In carrying out your role, you will be expected to comply with regulatory and other standards as directed by line management, be responsible for working in accordance with the Aon UK Limited Risk Management Framework, compliance with the Aon UK Limited policies including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different

The Public Sector Team consists of Client Managers and Client Service Advisors nationwide. The team are focused on working together in delivering the best of Aon to its client base and ensuring clients business and insurance requirements are met. In this team you will deal with a variety of clients from the Public Sectors including:

Local Authorities

Police, Fire and Rescue

NHS

Education

Central Government

And other Not for profit Organisations.

You will be collaborating with Client Managers and Client Service Advisors from across the country and this gives an exciting platform for knowledge sharing whether it be localised topics or topics with a more widespread impact on all clients.

Personal Development is encouraged and prioritised. Training and support are widely available, be it from formal external training courses, the in-house training site or cover specific training courses.

Skills and experience that will lead to success

As a Client Service Advisor your skills and qualifications will ideally include:

ACII or equivalent is preferred but not essential Previous experience within any areas of Public Sector is preferred Insurance experience required, ideally gained at an insurance broker, where you have gained a High level of FCA Principle and Procedures knowledge Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined. Experience with the Procurement and Tender processes would be preferred. Organised, with the ability to prioritise work, working within a team or independently, delivering accurately and on time

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

  • Client Service Advisor

    3 weeks ago

    Bristol, Bristol, United Kingdom Aon Full time

    About the RoleWe are seeking a highly skilled Client Service Advisor to join our team in Bristol. As a Client Service Advisor, you will be responsible for providing exceptional client service and risk solutions to businesses across various sectors in the UK.Key ResponsibilitiesProvide tailored risk solutions to clients, ensuring the highest level of service...

  • Client Service Advisor

    3 weeks ago

    Bristol, Bristol, United Kingdom Aon Full time

    About the RoleWe are seeking a highly skilled Client Service Advisor to join our team in Bristol. As a Client Service Advisor, you will be responsible for providing exceptional client service and risk solutions to businesses across various sectors in the UK.Key ResponsibilitiesProvide tailored risk solutions to clients, ensuring the highest level of service...

  • Client Service Advisor

    6 months ago

    Bristol, United Kingdom Aon Corporation Full time

    Posting Description: **Client Service Advisor - Public Sector** Are you looking for an exciting new challenge? Do you enjoy working in a busy environment and building solid client relationships? The Client Service Advisor will be primarily responsible for providing a high quality, innovative and profitable service in accordance with the client’s...

  • Client Service Advisor

    6 months ago

    Bristol, United Kingdom Aon Full time

    Client Service Advisor - Public Sector Are you looking for an exciting new challenge? Do you enjoy working in a busy environment and building solid client relationships? The Client Service Advisor will be primarily responsible for providing a high quality, innovative and profitable service in accordance with the client’s needs. There is flexibility for...

  • Service Advisor

    3 months ago

    Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service Advisor - BristolSalary: £27,000 Basic + Bonus (OTE £33,000)Hours: Monday to Friday 08:00-18:00, with Saturday mornings on a rota Ref: OC17239We have a new vacancy for an experienced Service Advisor for my client's main dealership in Bristol. My client is part of a large dealer franchise that represents some fantastic brands. This role...

  • Service Advisor

    7 days ago

    Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service Advisor - BristolSalary: £27,000 Basic + Bonus (OTE £33,000)Hours: Monday to Friday 08:00-18:00, with Saturday mornings on a rota Ref: OC17239We have a new vacancy for an experienced Service Advisor for my client's main dealership in Bristol. My client is part of a large dealer franchise that represents some fantastic brands. This...

  • Service Advisor

    7 days ago

    Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service Advisor - BristolSalary: £27,000 Basic + Bonus (OTE £33,000)Hours: Monday to Friday 08:00-18:00, with Saturday mornings on a rota (1 in 3)Ref: OC17239We have a new vacancy for an experienced Service Advisor for my client's main dealership in Bristol. My client is part of a large dealer franchise that represents some fantastic brands....

  • Service Advisor

    5 months ago

    Bristol, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Bristol **Town/City**: North Bristol **Sector**: Service Department, Car Dealership **Salary**: £27000 - £40000 per annum **Job ref**: 132124 **Vehicle Service Advisor required in North Bristol.** - Starting salary up to £27,000 per annum (pending experience). - £6,000+ additional annual bonus potential with some Vehicle Service Advisors...

  • Service Advisor

    3 months ago

    Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service Advisor - BristolSalary: £27,000 Basic + Bonus (OTE £33,000)Hours: Monday to Friday 08:00-18:00, with Saturday mornings on a rota Ref: OC17239We have a new vacancy for an experienced Service Advisor for my client's main dealership in Bristol. My client is part of a large dealer franchise that represents some fantastic brands. This role...

  • Service Advisor

    1 week ago

    Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service Advisor - BristolSalary: £27,000 Basic + Bonus (OTE £33,000)Hours: Monday to Friday 08:00-18:00, with Saturday mornings on a rota (1 in 3)Ref: OC17239We have a new vacancy for an experienced Service Advisor for my client's main dealership in Bristol. My client is part of a large dealer franchise that represents some fantastic brands....

  • Service Advisor

    7 hours ago

    Bristol, United Kingdom Octane Recruitment Full time €27,000

    Job Title: Service Advisor - Bristol Salary: £27,000 Basic + Bonus (OTE £33,000) Hours: Monday to Friday 08:00-18:00, with Saturday mornings on a rota (1 in 3) Ref: OC17239 We have a new vacancy for an experienced Service Advisor for my client's main dealership in Bristol. My client is part of a large dealer franchise that represents some...

  • Client Advisor

    5 months ago

    Bristol, United Kingdom Marsh Full time

    **Client Advisor - Corporate** We have a fantastic opportunity to join our Bristol Corporate Team as a Client Advisor. This is the perfect role for someone with a strong background in corporate or commercial insurance account handling looking to join an established, market leading insurance broker. **What can you expect?** - The opportunity to join a...

  • Service Advisor

    4 weeks ago

    Bristol, Bristol, United Kingdom Octane Recruitment Full time

    Service Advisor Opportunity in BristolWe are seeking an experienced Service Advisor to join our client's main dealership in Bristol. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and supportWork closely with our technicians to ensure...

  • Service Advisor

    4 weeks ago

    Bristol, Bristol, United Kingdom Octane Recruitment Full time

    Service Advisor Opportunity in BristolWe are seeking an experienced Service Advisor to join our client's main dealership in Bristol. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and supportWork closely with our technicians to ensure...

  • Service Advisor

    5 months ago

    Bristol, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Vehicle Service Advisor required in North Bristol.** - Starting salary up to £28,000 per annum plus a bonus scheme/overtime providing an OTE of £38,000 per annum. - Monday to Friday 8:00am-6:00pm with an hour lunch break and 1 in 3 Saturdays 8:30am-12:30pm. - Fantastic long-term career development prospects with a family run motor retail group and and AM...

  • Service Advisor

    4 weeks ago

    Bristol, Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service AdvisorJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Provide excellent customer service to our clients,...

  • Service Advisor

    4 weeks ago

    Bristol, Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service AdvisorJob Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Provide excellent customer service to our clients,...

  • Service Advisor

    3 weeks ago

    Bristol, Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service Advisor - Bristol Salary: £27,000 Basic + Bonus (OTE £33,000) Hours: Monday to Friday 08:00-18:00, with Saturday mornings on a rota Job Summary: We are seeking an experienced Service Advisor to join our team at Octane Recruitment's client main dealership in Bristol. Key Responsibilities: * Provide exceptional customer service and...

  • Service Advisor

    3 weeks ago

    Bristol, Bristol, United Kingdom Octane Recruitment Full time

    Job Title: Service Advisor - Bristol Salary: £27,000 Basic + Bonus (OTE £33,000) Hours: Monday to Friday 08:00-18:00, with Saturday mornings on a rota Job Summary: We are seeking an experienced Service Advisor to join our team at Octane Recruitment's client main dealership in Bristol. Key Responsibilities: * Provide exceptional customer service and...

  • Service Advisor

    5 months ago

    Bristol, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with...