Domestic Abuse Support Worker

2 weeks ago

Matlock, United Kingdom Nottingham Community Housing Association Ltd Full time

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.

Do you want to make a difference to the lives of vulnerable people and their families? 

Have you got experience of working with individuals and families who have experienced Domestic Abuse?

If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Support Service, please apply today

Who are Derbyshire WISH? 

Derbyshire WISH provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. We’re part of the wider NCHA family and we offer our services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse.

As a Support Worker at WISH, you’ll play a pivotal role in providing practical and emotional support to women and men who are experiencing or have experienced domestic abuse (both in the refuge and throughout the local community). You’ll work with clients to assess needs and risks and plan a package of support and risk management individual to them. Some of the other duties involve:

  • Assessing referrals for both community and refuge based services
  • Supporting the delivery of group work both in refuge and local community
  • Travelling throughout service delivery area to deliver support and attendance at multi-agency meetings and work in partnership with other agencies where required to advocate for our clients and ensure risk is managed and support needs are met (e.g.: social care; police; CAB; housing departments; Job Centre and Benefits agencies)
  • Working with colleagues to provide a clean and welcoming environment for all accessing our services
  • Ensuring records (computer based case management system) are kept up to date and accurate – basic IT skills and knowledge of IT systems are advantageous .

ABOUT YOU
We’re looking for someone who has the values, knowledge and skills of working within a support role supporting clients who have experienced domestic abuse and can demonstrate how they use their skills and common sense to support vulnerable individuals and families. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills. It is desirable if you have had experience of working within a Domestic Abuse Service. 

Previous experience in a similar role is desirable, but we welcome candidates with relevant experience from other sectors or transferable skills.

You will work 37 hours a week, Monday to Friday 9am – 5pm. There may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays.

You will be required to have flexibility to travel across Derbyshire therefore driving licence and access to a car (with business insurance) is essential

All successful candidates will be required to take a basic numeracy and literacy exercise prior to the interview. 

Interviews are being arranged on an ongoing basis

USEFUL TOP TIPS:

  1. You will need to attach a CV in order to apply for this role.
  2. All correspondence will be via your registered email address.
  3. View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable

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