Veterinary Receptionist

1 month ago

Ipswich, United Kingdom CVS Group Plc Full time

Veterinary Receptionist - Riversbrook Veterinary Group

Practice Site: Riversbrook Vets (Cliff Lane)

Riversbrook Vets (Cliff Lane)

Are you passionate about making pets a priority? Here at CVS, so are we

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Riversbrook Veterinary Group

Location:  Working across both the Cliff Lane and Ellenbrook practices

Hours:  Full or part time available

The role will involve working 1 in 5 Saturdays (8am-2pm).

Take a look at the practices here: & CVS Ode to Veterinary Professionals

About the role:

Day-to-day duties of the role will include:

Answering phones and booking appointments Responding to queries via phone, in person and email Registering new clients Completing insurance forms Dispensing medications Taking payments And most importantly; providing a warm and welcoming experience to our clients arriving at the practice

What we're looking for in our Veterinary Receptionist:

Previous Receptionist experience is essential, veterinary experience is a plus Resilient with the ability to cope with potentially distressing and emotional situations An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systems

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so

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