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Facilities Manager

2 months ago

Edinburgh, United Kingdom Phoenix Group Holdings Full time

Job Type: 12-month Fixed Term Contract

Location: This role is based at our London, Old Bailey office.

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 1st September 2024

Salary and benefits: up to £65,000 plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

We have an incredible opportunity to join us here at Phoenix Group as a Facilities Manager to join our Premises team

Who are we?   

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

The role  

The Facilities manager will provide direction, leadership, and management of a major function within Premises, ensuring the provision of high-quality services to customers across the Group with customer at the heart of everything you do. You will be responsible for Building and maintaining relationships with other Senior Managers and Directors in order that cross-divisional work is carried out effectively, in line with operational targets and divisional strategy. You will ensure Contracted services are delivered in line with 'Service Level Agreements' and commercially manage supplier relationships to ensure value is achieved to secure quality and budget requirements. You will be responsible for delivering our internal operational Facilities Management strategy, roadmap, and execution plan, and establish measures to gauge our progress. This role will lead and drive our business to continuously improve our outcomes.

What are we looking for?   

You will be an experienced Facilities Manager, disciplined in both soft and Hard services and strive to always deliver excellent outcomes for the customer.

You will hold at least a level 4 IWFM qualification and have excellent stakeholder management and relationship building skills. 

Ability to build and maintain relationships with other Senior Managers and Directors in order that cross-divisional work is carried out effectively.

 Relationships with contractors, consultants, third party tenants and suppliers are developed and managed, and partnership agreements/strategic alliances are established and benchmarked to secure quality and value for money for Phoenix Group.

Always ensuring that we fully understand the client/business requirements and setting clear expectations in terms of delivery and service.

 We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

 If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.