Catering Assistant

1 month ago

Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job overview

We are looking for a dynamic and flexible Domestic Service Assistant to join the facilities team at Walker Close based in Ipswich.

The role will involve cleaning of clinic rooms and communal areas within the clinic. Cleaning tasks will involve dusting, moping, hoovering etc. You will be required to follow standard processes and procedures as outlined by the trust.

Full training and uniform is provided

10 Hours per week working - Monday - Friday 17:45 - 19:45 excluding bank holidays

ESNEFT is undergoing a transitional phase which may result in the outsourcing of Soft FM services to another provider from April 2025. Successful candidates will commence on ENSEFT terms and conditions before transferring employment to the new employer. Terms and conditions will largely remain unchanged upon employment transfer.

Main duties of the job

To ensure all areas are cleaned to the agreed standards and to work within the guidelines of COSHH To ensure the standards of cleanliness meets the national specification of cleaning set out in the 2007 guidelines. Maintain a clean, safe and pleasant environment to support day to day operations for patients, Trust staff, visitors and contractors to site. To be aware and adhere to the Trust policies and procedures especially infection control

Everyday tasks will include:

Plan and organise your day, check cleaning schedules and tasks to be completed. General cleaning: Dusting, hoovering, mopping, replenishing of stock, changing
bin bags, removing rubbish, cleaning and polishing internal glass, check cleans,
changing curtains, tidying up, completing paperwork, completing discharge and
infectious cleans, etc. Every day task with specialised training. Use of scrubbing machines for hard floor areas of different finishes. Use of carpet cleaning for soft floor areas.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Detailed job description and main responsibilities

 For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Qualifications

Essential criteria

Qualifications in English and maths Basic computer skills. NVQ or BIC’s qualification or work towards qualification when in post.

Desirable criteria

Attended training in COSHH (Controls of substances hazards to health) Attended training in Health and Safety Completed e-learning training in a previous role.

Experience

Essential criteria

6 months minimum cleaning experience Good knowledge of cleaning methods and procedures Knowledge and understanding of COSHH and what it stands for Knowledge and understanding of Health and Safety

Desirable criteria

Previous cleaning experience within the NHS An understanding of colour coding and infection control procedures Knowledge of infection control methods and procedures Awareness of PLACE

Skills and abilites

Essential criteria

An ability to understand written and spoken instructions An ability to work unsupervised Understanding confidentiality Good customer care skills Able to work under pressure and to tight deadlines

Desirable criteria

Experience of dealing with patients and members of the public

Personal Qualities

Essential criteria

Be prepared to work in other areas to suit the needs of services Punctual, flexible and reliable Presentable, polite with a friendly manner Ability to travel

Desirable criteria

An understanding of emotional intelligence

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