Apprentice Education Centre Support Officer

4 weeks ago


SuttoninAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

Job summary

This is an exciting opportunity to join our People Development Department at Kings Mill Hospital. We are looking to recruit a self-motivated, innovative individual with excellent attention to detail and strong communication skills, to support out Audio-Visual and Technical services.

You will be working in our busy Education Centre and Training & Development department alongside various teams, setting up and supporting training rooms. You will become conversant and competent in all training and education room technology and support, under the supervision of the AV Support Technician. This apprenticeship would suit someone who is organised,has good time management skills and works well in a team, with an interest in Information Technology and learning how to solve problems.

The successful apprentice will undertake a Level 3 Information Communications Technician qualification and will be employed directly by Sherwood Forest Hospitals NHS Trust for the duration of the apprenticeship, with possible progression opportunities beyond.

We believe that work should be a great place to be for everyone and we will support you and your continuing personal development with regular one to ones and an annual appraisal, ensuring you are signposted to all the training courses and support that is available to you.

We have a range of exciting benefits including health and wellbeing, annual leave, flexible working options and much more.

Main duties of the job

Set up and close down of training rooms in the Education Centre and Training & Development Department Assist with any IT or technical issues that may impact delivery of facilitated sessions Support with Dental teaching days and follow all procedures as outlined by the Audio-Visual Technical Support Office Assist with preparing any required equipment for the next session and remove and correctly store any equipment from previous sessions Any other reasonable duties consistent to the role And more - to see the full detailed job description and main responsibilities of the job, please refer to the job description attached.

About us

Thank you for your interest in this role.

Thank you for your interest in this role.

Sherwood Forest Hospitals NHS Foundation Trust is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Job description

Job responsibilities

To see the full detailed job description and main responsibilities of the job, please refer to the job description attached.

Person Specification

Skills, Qualities and Knowledge

Essential

GCSE A-C specifically in English or Equivalent Good interpersonal and communication Good organisational skills Good team member Flexible approach to working arrangements Ability to prioritise workload and work on own initiative Reliable Calm when under pressure in a busy environment

Desirable

Customer Care Experience Previous Training Centre Experience Highly motivated Planner / think ahead Passionate and determined to succeed within the industry

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