MI Analyst

Company description

Location: Tunbridge Wells (hybrid working 2 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus

Thought The AA only provide roadside assistance? Think again.

For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as a MI Analyst , you’ll play a key part to our success and join us on this exciting motoring journey.

#LI-THEAA #LI-Hybrid

This is the job

Joining The AA as an MI Analyst, you'll play a pivotal role in developing and refining Management Information dashboards and reports for all AA business units. Collaborating within a dynamic team, you'll design, evolve, and support a variety of management information systems. Your responsibilities will include troubleshooting and analysing data-related issues within the Data & Analytics domain, ensuring the integrity and accuracy of data analysis.

You’ll have the unique opportunity to advance your career within a fast-paced environment that's central to a data-centric organisation by supporting various AA business areas i.e., Claims, Road Operations, Road Commercial, Customer, and Insurance, providing crucial data insights to guide business strategies and decisions.

What will I be doing?

• Develop and maintain the semantic layer for MI ecosystems, ensuring analytical and operational MI are enabled
• Provide accurate and timely Management Information to diverse stakeholder groups
• Conduct in-depth data and MI analysis to uncover insights for business performance enhancement, including defect triage and resolution
• Collaborate with business stakeholders to gather and understand MI requirements
• Design and implement robust system solutions, adhering to AAIT standards and integrating with existing processes
• Manage the full MI process lifecycle, from development to operations transfer, following AA development standards and methodologies

What do I need?

• Experience working within a fast-paced reporting or MI/BI team, navigating complex business landscapes
• Knowledge and understanding of SQL and Power BI along with experience of building dashboards and/or reports
• Capable of extracting and conducting complex data analysis on large datasets and understanding data models and data warehouse principles
• Self-sufficient and proactive mindset with a natural flair for problem-solving whilst eagerly learning and developing further
• Strong communication skills with ability to translate complex data to a mix of audiences both technical and non-technical at varying levels

Additional Information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including:

• Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products
• 25 days annual leave plus bank holidays + the option to buy additional annual leave
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
• Pension scheme available up to 7% contribution
• Exclusive EV discount scheme
• Diverse learning and development opportunities to support you to progress in your career
• Access to employee inclusivity networks
• Dental and Critical Illness Insurance cover accessible for all AA colleagues

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

#LI-HH

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