Maintenance Operative

We Care Group

We Care Group are a family owned company. Founded on the tradition of healthcare excellence, we bring a combination of the highest quality health care services and experienced, compassionate and dedicated staff to all of our nursing and care homes

We offer a warm, supportive and uplifting environment, where our residents are able to maintain their own individuality and feel at home. We take pride in being both small enough to care and large enough to be able to care. After all, we believe in ‘caring for our loved ones, like they cared for us’

Are you looking for a fresh challenge? Wanting to take the next step in your healthcare career? Then look no further..

Job Overview

As a maintenance operative, you will be responsible for ensuring that the home, the plant, and the equipment within, are maintained to a high standard. Remain fully functional thereby ensuring the comfort, safety and wellbeing of residents, visitors, and staff.

This requires the person to undertake everyday repairs as well as ensuring planned maintenance and checks are completed either in house or specialist contractors.

About The Role

Responsibilities and Duties of the Job

• Attend statutory training and any other training as directed by the management.

• Report any concerns about health and safety to the General Manager.

• Report irreparable defects which are compromising residents’ comfort or resident/visitor/staff safety to the Home Manager to seek agreement for specialist repair external contractors.

• Ensure the Home Manager is briefed on any matters in the home or grounds that may pose a H&S risk noncompliance with legislation.

• Ensure 3-day staff and 4-night staff fire drills are carried out per year.

• When off duty, be prepared to give advice over the telephone and/or be called out to the Home in emergencies.

• Maintain workshop, stores, ancillary and plant rooms in an orderly and clean condition and ensure that all tools and equipment are well maintained and tidily and safely always secured.

• Conduct and record all checks as prescribed in the Fire Safety Logbook and manage the file.

• Flexibility is an essential requirement of this post and the post holder is expected to be available for home communal duties as and when required, e.g. driving, cleaning, resident activities, supporting other departments, and other duties as may be reasonably required from time to time.

• Develop effective working relationships with other employees within the service.

• Use of external contractors must always be agreed with the homes Manager in advance, save for emergencies when the homes preferred contractors may be used to carry out emergency repairs.

• Ensure Contractors sign in the signing in book and given any permits to work and are aware of the fire procedure.

• Liaise with contractors ensuring, their safe conduct whilst on site, a high-quality workmanship, and a value for money service.

• Assist with the induction of staff with regards to fire safety and evacuation procedures. Keep a record of all instructions given as required by the Home Manager.

• Ensure that any work undertaken within the home either by yourself or outside contractors is in accord with good health and safety practice and that the welfare of staff, residents and visitors is seen as the highest priority.

• Undertake necessary reactive maintenance and repair tasks and where they are not competent to undertake a repair or maintenance task to agree with their manager when to call in a contractor to undertake the work.

• To implement and manage the Maintenance Manual ensuring that all checks are conducted and recorded as prescribed in the manual bringing to the attention of the Home Manager any concerns with plant, equipment or machinery or problems either through planned or reactive maintenance.

• The outside of the building, grounds and gardens must be maintained to a high standard of repair and aesthetic condition and remain safe for pedestrian and vehicle access.

• Ensure all electrical appliances are subjected to a Portable Appliance Test annually and certification retained, and appliances suitably marked with the appropriate stickers. All electrical appliances subsequently brought into the Home by residents, relatives and any other persons must be checked and tagged “safe for use”.

• Ensure that all work undertaken (in-house or external contractors) is carried out with full consideration to the comfort, security, and sensitivity of the residents.

• Adhere to company purchasing procedures and make every effort to minimize waste and control cost, including implementation of the company’s 3 quote rule, i.e., in all circumstances where it has been agreed with the Home Manager that certain services/products/work is to be provided by external contractors, three competitive quotes must be obtained, ensuring these are on a like for like basis. Wherever two or more quotes out of 3 are within 10% of each other, this is usually seen as one indicator of a good competitive tendering process.

• Organise and retain all records and files relating to the maintenance department in accordance with the policies and procedures of We Care Group.

• As required to attend events in the community and at other services and training.

• Seeking opportunities for personal and professional growth

Our Value-Based Personal Qualities

Working Together

• Involve our residents, family, external agencies & colleagues.

• Speak up when things go wrong.

Respect and Dignity

• Understand person-centered care and can demonstrate treating people as individuals and respecting choices.

• Promoting independence and encouraging appropriate risk-taking.

Everybody Counts

• Ensuring no one is discriminated against or excluded.

• Understand human rights and impact on care delivery.

• Facilitating people to ‘speak up’ about concerns and acting upon them.

Commitment to Quality of Care

• Striving for quality in everything we do recognising and understanding what quality in care means for people within our homes.

• Being accepting about criticism and focusing on improvement.

• Being open to new opportunities for learning and identifying the limits of skills and knowledge.

Compassion

• Treating people with kindness.

• Understanding the importance of empathy in all areas of employment.

• Understanding the values of others and always providing a caring service.

Improving Lives

• Focus on how things could be done better and sharing ideas.

• Understanding of wellbeing and what is important to our residents.

• Improving outcomes for people.

• Ensuring appropriate services are provided for our residents.

Please note that the duties and requirements in this job description may change as the needs of our services users and homes change. They may also change to align with future policies.

Skills Needed

About The Company

We treat all of our residents as individuals. We care about their unique needs as well as their likes and dislikes, hobbies and past times. We make sure every one of our residents is provided with a completely personalised care plan; giving them dignity, choice and independence in a home from home environment.

Our reputation is built on more than 15 years of experience in care and we work hard to make sure that all of our homes provide a safe, homely and happy setting for residents – we want our homes to be their homes. This also means that all of our 30 homes are completely unique, designed to meet the individual needs of our residents and make the most of the home environment and its surroundings.

Each home has a dedicated team delivering round-the-clock care to meet the varying and often complex needs of our residents. We continually invest in our homes and this, as well as our rigorous quality and safety standards, enables us to ensure our homes meet our exceptionally high standards and deliver the best support and care to residents.

Company Culture

As a family run business, we treat our people like they deserve to be treated; with dignity, compassion and respect. The principles of equality and inclusion are at the heart of everything we do and we are committed to creating a workplace community where everyone is treated fairly and which is representative of the people that we support.

We work hard to create a caring and welcoming environment for our residents based on our core values of privacy, independence, dignity and choice. We do the same for our people; nurturing their talents and celebrating their uniqueness to create a diverse, inclusive workplace where there are opportunities for everyone to grow and thrive.

We want our people to be themselves; bringing their best self to work so that they can provide the best care. That’s why we have a dedicated training course in equality and inclusion for our teams and operate a fair and open recruitment process. We also offer competitive rates of pay, flexible working hours, free uniforms and a range of benefits.

And we want you to be part of our future, helping us to grow as a family and put our residents and team members at the heart of everything we do.

Desired Criteria

Required Criteria

• Right to live and work in the UK

Closing DateWednesday 31st July, 2024