Bank Medical Secretary

3 weeks ago


Cheshire, United Kingdom Spire Healthcare Full time

Bank Medical Secretary | Warrington | Flexible working hours | 11.48 per hour

Spire Cheshire Hospital, Warrington are looking for a Medical Secretary to join their team on a bank/occasional basis.

At Spire Cheshire Hospital, we provide high-quality treatments for our patients and are extremely proud to be rated as Outstanding by the Care Quality Commission (CQC) for our private hospital care. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare.

Working Hours:  Flexible

Contract Type:  Bank/Zero hours

As Medical Secretary you will be providing a proficient and professional service to consultants, providing cover as and when required to other members of the department. Acting as point of contact for patient enquiries, offering outstanding customer service at all times.

Duties and responsibilities

Liaising with private and NHS patients on a daily basis, handling queries in a professional and courteous manner Production of clinic letters, operation notes and other correspondence. Occasional audio/typing included Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies Providing an efficient and timely secretarial service to assigned consultants and any other associated teams Liaising with private and NHS patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date

Who we're looking for

Audio medical typing skills is essential Good standard of secondary education with demonstrable literacy and numeracy skills Track record of successful delivery in a similar role, with experience in a wide range of secretarial duties Excellent interpersonal and communication skills Ability to build and maintain effective working relationships, both internally and externally  Confident telephone manner with the ability to communicate with a wide range of customers at all levels The ability to work effectively as part of a team High degree of accuracy and a methodical approach to workload IT literate  Able to work under pressure and to tight deadlines

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

Bank colleagues are paid weekly Access to Spire Healthcare pension Access to Blue Light Card discounts Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team Employer and employee contributory pension with flexible retirement options ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.


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