Medical Secretary

Job summary

To provide an efficient medical secretarial service to the clinicians and their team in respect of NHS work

To work flexibly with or alongside medical secretarial staff, clinicians, health records staff and other teams when required.

St Oswald's Hospital is a community hospital based in Ashbourne and forms part of University Hospitals of Derby and Burton, we are a small very friendly team who work closely together and always strive to make the patient experience the best, we have lovely social times together outside of working day too. St Oswald's is a nice fairly new building with large offices and a lovely working environment. We work closely with the other community hospitals, Ilkeston, Ripley, Heanor and Long Eaton.

Main duties of the job

To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team, ensuring that all queries are answered within agreed timescales and quality standards

Sourcing and tracking of casenotes

To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team

An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhere to these policies according to National Trust Guidelines.

Validation of clinic outcome forms

Working to strict Trust and Government policies and waiting list management and 18 week guideline

Accurately informing patients/clinicians of outcomes and information to influence service delivery for all patients including waiting lists queries.

Liaise effectively with wards and departments with the hospital to escalate any urgent problems to a senior manager and provide secretarial support/cover for colleagues during absence

Closing date of applications: 28th November2024

Interview date: 09th December 2024

If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Person Specification

Skills

Essential

Advanced keyboard skills - audio/copy typing, speed and accuracy Excellent communication skills A good standard of English to O level/GCSE or equivalent RSA/OCR level III or equivalent knowledge and skills NVQ III in Business Administration or equivalent knowledge and skills Ability to work independently and as part of a team

Desirable

Knowledge of Transcribe Knowledge of Vital Data, Infoflex and TA+ systems Knowledge of Lorenzo PAS system Previous hospital experience and understanding of the RTT/18WW process Medical Terminology

Experience

Essential

Experience working in an administrative/secretary role

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