Pensions Administrator
7 months ago
The vacancy
Role Purpose
The provision of pension administration services to clients in line with established procedures and control frameworks.
Key Accountabilities
Evaluate and log, where instructed, incoming enquiries, ensuring that required actions are accurately recorded on workflow system in a timely manner. Support processing of team workloads through to conclusion in accordance with established procedure, ensuring that all work is subject to appropriate peer review and sign-off. Respond to enquiries using established standard templates. Calculate and settle member benefit entitlements using automated calculation routines, where in place. Create and maintain scheme membership records on the administration system(s). Ensure that work requiring 3rd party involvement is suitably diarised and chased. Assist in peer review of agreed work-types. Manage workloads to ensure that agreed service standards or targets are met. Assess workloads and propose/agree priorities with senior team members. Act proactively in escalating any concerns in being able to meet service standards or targets. Field inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken. Refer any dissatisfied callers or complaints to a senior team member or colleague. Prepare and collate periodical or ad-hoc client information/reports as directed. Ensure charging of non-contractual requests are highlighted and recorded appropriately. Undertake scheme event activity or project preparations/actions. Agree an appropriate plan to meet agreed delivery date with a designated senior team member, with established review milestones to ensure progress remains on-track. Develop technical competency in self and others. Attend/read internal technical briefings, questioning any unclear aspects or impact on client-base where necessary, and support the implementation of any required changes to practice or procedure. Establish a detailed insight of the client(s) benefit structure using formal scheme documentation and ensure that internal summaries and documentation is maintained. Provide on-team training & support to other pensions administrators/trainee administrators. Adhere to Broadstone staff policies and procedures at all times. To accurately record own time, as appropriate, to support client billing activities. Additional tasks that may be reasonably required from time to time.Key Behaviours & Competencies
Good communication skills, both verbal and written. Written work is presented in a logical and organised way. Strong analytical and numerical ability – able to analyse, evaluate and interpret data. Able to work on own as well as being an influential and participative team contributor. Comfortable in multi-tasking. Demonstrates an openness to feedback and in clarifying information received. Demonstrates a hunger for personal development and ambition to progress. Eager to experience new tasks and embraces the opportunity to expand skillset Seeks to develop others towards self-sufficiency in all core processes Approachable and supportive when dealing with others Exudes enthusiasm and presents a positive outlook/attitude. Is conscious of the impact of their behaviour. Acts as a role-model for trainee administrators Establishes relationship foundations internally and with regular client contacts Astute in observing own training needs and proactively seeks support or guidance. Forges strong working relationships within the team group. Shows initiative and confidence, highlighting observations of team/process inefficiency or potential improvement ideas. Aspires to provide a high-quality service and achieve KPIs, both personally and collectively. Able to gauge personal capacity and prioritise assigned workloads.Technical Knowledge and Professional Qualifications
Required
Educated to A Level standard or equivalent. Previous experience carrying out a similar role with a third-party administrator or in-house occupational pension scheme.Recommended
Studying towards or completion of professional qualifications ( the PMI’s Certificate in Pensions Calculations and/or Advanced Diploma in Retirement Provision).Overarching Obligations
Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures. Achieve a good standard of ethical behaviour, do the right thing at all times. Comply with all relevant professional standards. Comply with the FCA’s requirements in relation to the Senior Managers & Certification Regime, Treating Customers Fairly and the new Consumer Duty.-
Pensions Administrator
6 months ago
York, United Kingdom NJR Recruitment Full timeOur client is very well established organisation based in York who has achieved significant success in recent years with very strong organic growth, and are now looking to recruit a Pensions Administrator to join their existing business team. This is a fantastic opportunity for someone looking for their next career step. You will be joining a reputable...
-
Pension Administration Specialist
1 day ago
York, York City, United Kingdom NJR Recruitment Full timeAbout the RoleWe are seeking a highly motivated Senior Pensions Administrator to join our existing business team in York.As a Senior Pensions Administrator, you will be responsible for carrying out day-to-day administration of SSAS pension schemes, serving as the main point of contact for clients and intermediaries.
-
Pensions Administration Expert
1 day ago
York, York City, United Kingdom NJR Recruitment Full timeJob OverviewNJR Recruitment is assisting a reputable organisation based in York to find a Senior Pensions Administrator to join their existing business team. This is a fantastic opportunity for someone looking for their next career step.The successful candidate will be part of a strong business with genuine career progression opportunities, driven by...
-
Trainee Pensions Administrator
6 months ago
York, United Kingdom Broadstone Corporate Benefits Full time**Are you ready to jump start your pensions career?** Broadstone have an exciting opportunity to join our award-winning business. **Role: Trainee Pensions Administrator** **Location: York** **Who are we?** Broadstone is an industry leading consultancy offering a wide range of services in pensions, investments, and employee benefits and have been...
-
Senior Pension Administrator
2 days ago
York, York City, United Kingdom NJR Recruitment Full timeThe NJR Recruitment team is currently seeking a Senior Pension Administrator to join their existing business team in York. This exciting opportunity offers a competitive basic salary of around £45,000 per annum and market-leading benefits such as enhanced holidays, hybrid working, private health insurance, share incentives, death in service, and a...
-
Senior Pensions Administrator
3 days ago
York, United Kingdom NJR Recruitment Full timeOur client is very well established organisation based in York who has achieved significant success in recent years with very strong organic growth, and are now looking to recruit a Senior Pensions Administrator to join their existing business team. This is a fantastic opportunity for someone looking for their next career step. You will be joining a...
-
Senior Pensions Administrator
16 hours ago
york, United Kingdom NJR Recruitment Full timeOur client is very well established organisation based in York who has achieved significant success in recent years with very strong organic growth, and are now looking to recruit a Senior Pensions Administrator to join their existing business team. This is a fantastic opportunity for someone looking for their next career step. You will be joining a...
-
Senior Pensions Administrator
5 days ago
York, United Kingdom NJR Recruitment Full timeOur client is very well established organisation based in York who has achieved significant success in recent years with very strong organic growth, and are now looking to recruit a Senior Pensions Administrator to join their existing business team. This is a fantastic opportunity for someone looking for their next career step. You will be joining a...
-
Senior Pensions Administrator
5 days ago
York, United Kingdom NJR Recruitment Full timeOur client is very well established organisation based in York who has achieved significant success in recent years with very strong organic growth, and are now looking to recruit a Senior Pensions Administrator to join their existing business team. This is a fantastic opportunity for someone looking for their next career step. You will be joining a...
-
Administrator - Pension Schemes
2 days ago
York, York City, United Kingdom NJR Recruitment Full timeRequirements and BenefitsThis role requires previous experience in SSAS or SIPP pensions administration. You should be computer literate, familiar with Word and Excel, and possess excellent communication skills.The successful candidate will enjoy a competitive basic salary of £40,000 per annum, plus market-leading benefits, including enhanced holidays,...
-
Trainee Pensions Administrator
6 months ago
York, United Kingdom Broadstone Corporate Benefits Full time**The vacancy** **Role Purpose** To assist, under ongoing development and support, with the provision of pension administration services to clients in line with established procedures and control frameworks. **Key Accountabilities** - Respond to enquiries using established standard templates. - Calculate and settle member benefit entitlements using...
-
Trainee Pensions Administrator
7 months ago
York, United Kingdom Broadstone Full timeThe vacancy Role Purpose The provision of pension administration services to clients in line with established procedures and control frameworks. Key Accountabilities Support the processing of team workloads through to conclusion in accordance with established procedure, ensuring that all work is subject to appropriate peer review and...
-
Db Pensions Administrator York Hybrid Working
6 months ago
York, United Kingdom Profile Search and Selection Ltd Full timeWe are seeking an experienced **DB Pensions Administrator** for full-time, permanent positions working on a hybrid basis where you will share your time between the York office and home. Consideration can be given to part time. **Role Purpose** The provision of pension administration services to clients in line with established procedures and control...
-
Pension Administration Lead
7 hours ago
York and North Yorkshire, United Kingdom NJR Recruitment Full timeJob Summary:We are seeking a highly organized and detail-oriented individual to fill the position of Senior Pensions Administrator. The successful candidate will be responsible for administering pensions and ensuring compliance with relevant laws and regulations.About NJR Recruitment:NJR Recruitment is a leading recruitment agency specializing in the...
-
Pensions Trainer
1 month ago
York, United Kingdom Alexander Lloyd Full timeAre you experienced in pensions and interested in building a career in Learning and Development? We have an exciting opportunity for a Pensions Trainer to join a Transforming Pensions business in the North East of England on a hybrid working model.Perfect for somebody at Senior Pension Administrator or Team Leader level looking for a move over to...
-
Pensions Trainer
2 months ago
York, United Kingdom Alexander Lloyd Full timeAre you experienced in pensions and interested in building a career in Learning and Development? We have an exciting opportunity for a Pensions Trainer to join a Transforming Pensions business in the North East of England on a hybrid working model.Perfect for somebody at Senior Pension Administrator or Team Leader level looking for a move over to...
-
Pensions Trainer
2 months ago
York, United Kingdom Alexander Lloyd Full timeAre you experienced in pensions and interested in building a career in Learning and Development? We have an exciting opportunity for a Pensions Trainer to join a Transforming Pensions business in the North East of England on a hybrid working model.Perfect for somebody at Senior Pension Administrator or Team Leader level looking for a move over to...
-
Pensions Trainer
1 month ago
York, United Kingdom Alexander Lloyd Full timeJob Description Are you experienced in pensions and interested in building a career in Learning and Development? We have an exciting opportunity for a Pensions Trainer to join a Transforming Pensions business in the North East of England on a hybrid working model. Perfect for somebody at Senior Pension Administrator or Team Leader level looking for a move...
-
Pension Scheme Manager
2 days ago
York, York City, United Kingdom NJR Recruitment Full timeNJR Recruitment seeks a highly skilled Pension Scheme Manager to administer SSAS pension schemes in York. With an estimated annual salary of £45,000, this role comes with comprehensive benefits including enhanced holidays, hybrid working, private health insurance, share incentives, and more.About the JobAs a key member of the business team, you will be...
-
York, North Yorkshire, United Kingdom NJR Recruitment Full timeOur client is very well established organisation based in York who has achieved significant success in recent years with very strong organic growth, and are now looking to recruit a Senior Pensions Administrator to join their existing business team. You will be joining a reputable business with genuine career progression, competitive basic salary and market...
