FOH Supervisor

What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes.

Combine the best of city living with the relaxed atmosphere of the countryside at this cosy, gem-of-an-inn in Durham. Surrounded by the peaceful woodland of Flass Vale, it’s hard to believe The Kingslodge Inn is just a ten-minute stroll from the heart of historic Durham with its UNESCO World Heritage Site of Durham Cathedral and adjoining Castle.

At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do.

The Kingslodge Inn is now looking to recruit a FOH Supervisor. 

The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at 'ICG' we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy.

Why Join Inn?
- Extra paid holiday in month of your birthday
- 50% off food in any of our Inns
- £1 bed and breakfast in any of our Inns during January, February or March
- 1/3 off room bookings all year round
- Employee Assistance Programme
- Tronc (...that's tips to me and you)
- Working for Best Pub Employer at the Publican Awards
- Paid breaks in our Inns

A successful Supervisor will:

• Be highly motivated with a focus on customer service.
• Have a strong background in food and hospitality
• Assist the management team in their daily duties and running of the unit.
• Report to General Manager.
• Demonstrate the ability to manage, motivate and develop a team of staff to achieve Company Standards.
• Liaise with Chefs, Hotel Management, and Suppliers.
• Stocktake and order.

Supervisor duties include:

• Day to day shift running in a busy, fast paced environment.
• Supporting the General Manager and the management team to deliver against our company values.
• Managing the team to support excellent service delivery.
• Daily and weekly administrative tasks in line with the operation of a busy food and beverage operation.

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