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Outreach Worker

2 months ago

Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time

Job Overview

Come and join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment

To assist and support the existing Recovery College staff to plan and organise the delivery of courses in all existing and future Recovery College sites. The role will involve engaging with communities throughout Leicester, Leicestershire and Rutland (LLR) localities, GP’s, statutory / non-statutory providers, partners and agencies to identify, develop and provide courses to meet the mental and physical health needs of that community. To develop and support Recovery College LPT volunteers to work in Recovery College hub and satellite course venues. To support students to navigate and utilise recovery services within their own community.


The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

In addition to the above, we also offer:

  • A generous pension contribution and holiday allowance starting at 27 days.
  • Free onsite parking.
  • Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages you can draw from to help support your work-life balance.

Job Description Summary (Main duties and responsibilities)

The successful candidate will work alongside Recovery College staff, local partners and stakeholders to develop and establish satellite recovery colleges in LLR districts and build recovery networks around them. Through effective positive engagement with all community stakeholders, the post holder will be able to understand, identify and communicate to Recovery College managers what courses would support that community with specific reference to addressing ethnicity, socio economic data and demand on current primary and secondary health services. You will act as a recovery champion for the service and establish a position of an ambassador of recovery accessible within the community, sign posting students to access services within the network of recovery services, promoting and ensure there is an environment conducive to effective learning.

The post holder will be expected to work in locations in different communities throughout LLR and will be required to manage and respond to: Students who present with a range of mental health diagnosis Present with a range of complex personal presentation or information that requires the post holder to respond with an ability to apply experienced judgement skills to assist with the formulation of solutions and recommendations to inform the student of the best course of action. The post holder will need to be able to manage requests of support that require expertise, analytical and judgement skills to several students in a group situation. The post holder will also need to be able to make independent decisions using own discretion to manage and respond to the needs of students, staff and community. To act as an advisor to future development of the Recovery College

The successful candidate will be an advocate to represent the views and needs of students and the wider community to support policy change and implementation, being able to communicate effectively complex and sensitive information with empathy and reassurance. There will be occasions when it will be necessary to ensure excellent communication and understanding to address needs of students, and the general public where there are barriers to understanding. To be responsible in the use and expenditure of the trust’s resources that you utilise.

Due to Covid-19 the Recovery College has adapted many of its courses to online/virtual delivery, therefore, it will be essential that you have in-depth knowledge and experience of MS Teams/virtual media platforms as you will be expected to support tutors and students to facilitate and access online/virtual sessions. You will act as the key point of contact in this regard. You will also have knowledge and experience of Facebook and X (formerly Twitter) communication platforms.


We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.