Receptionist - Care Home

1 week ago


Hampstead, United Kingdom Barchester Healthcare Full time

Job summary

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. You'll have a vital role in creating a positive and friendly environment as the first point of contact for almost everyone who comes to the home. The role is very varied, and you can expect to answer phone calls, greet visitors, manage the reception area, show prospective residents and their families around, and carry out some administrative tasks.

Main duties of the job

You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

About us

Barchester Healthcare is a leading provider of care homes in the UK, offering a wide range of care services to meet the diverse needs of its residents. The company is committed to providing high-quality care and creating a warm, welcoming environment for both residents and visitors.

Job description

Job responsibilities

ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

No formal qualifications are required, but a good telephone manner and strong communication skills are essential.

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