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Senior Technical Analyst

2 months ago

Newport, United Kingdom Certes Full time

Job Description

Senior Technical Analyst

Permanent role 

Start: ASAP

Role Overview:

We require a Technical Analyst to be responsible for implementing, configuring, governing and evolving the technology portfolio. This is a proactive technical role and the successful candidate will have strong analytical and troubleshooting skills and a desire to learn new technologies. The role includes several BAU tasks in supporting multiple areas of the business.

Some of the duties will include:

• To be responsible for the underlying technologies in use to deliver desktop services and the inherent supporting toolsets
• Provide high level technical expertise and specialist knowledge for all related desktop infrastructure, specialising in at least one of the identified areas of responsibility.
• In collaboration with a Technical Architect and other Senior Technical Analysts; to be responsible for ensuring that the implementation of all new and existing technologies meets the design requirements.
• Ensure security updates and system patches are maintained for all underlying desktop service systems under your responsibility.
• To work closely with vendors to determine and produce a technical roadmap and support lifecycle for all desktop systems within our environment highlighting risks
• To assist with the training of technical analysts in the desktop infrastructure team to deliver a high standard of knowledge and customer service
 

Essential Skills & Experience required:

As the Technical Analyst you will possess the following:

A strong technical background with good knowledge and skills in terms of supporting one or more of the following technologies:
Active Directory / PKI and Cert management / Endpoint Detection and Response / Azure Security products / PowerShell scripting/ Azure Active Directory

You will possess good identity skills in the following technologies: Active Directory, Microsoft Entra ID, Conditional Access

Azure certifications (SC300, AZ104) is desirable or 5 years + Azure experience
Proven experience of actively supporting IT systems
Proven experience of actively supporting Active Directory/AAD
Strong stakeholder management and communication skills and a proven track record of working with businesses

Windows server administration

Excellent attention to detail and analytical skills

Sound grasp of network fundamentals encompassing DNS, DHCP, TCP/IP, routing, switching and HTTP

Manage and troubleshoot Microsoft Azure Cloud services

A strong technical background is required with good knowledge and skills in terms of supporting one or more of the following technologies:

Active Directory / PKI and Cert management / Endpoint Detection and Response / Azure Security products / PowerShell scripting/ Azure Active Directory