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Field Support Engineer
3 months ago
The company
We inspire our colleagues to act as Entrepreneurs in their roles by injecting passion, enthusiasm, and drive whilst taking responsibility for their overall contribution to deliver the wider business objectives. Keeping our Colleagues Safe is at the heart of everything we do, and we are a business which has unique engineering capabilities, providing full lifecycle support for urban mobility, and vertical transportation.
What we expect
As a Field Support Engineer, you will be providing support in our Technical Support Department providing support for the Lifts. We are currently seeking a lift expert field engineer mainly to provide support on 3rd party brands, mainly on Kone technology, including high rise (other brands could be considered).
You will provide technical support to field technicians by telephone, by video or with site visits and preparing/performing training on lifts.
You will be involved with initiating and assisting the development of ITS technical publications (be part of the redaction) and leading on the development of training simulators and product test rigs
Who we are looking for
You will have a proven experience working as a field support engineer Excellent communication skills, verbal, telephone, and written Positive attitude, capable of working under pressure as part of a team Confident in using your own initiative and proactive thinking outside of the box An investigative mind-set that approaches issues from all angles, especially for the purpose of identifying workarounds for on-going incidents European language skills would be a plus
Contact
Benoit Henrio - ITS Manchester Director
Job details
Posting date:2023/04/20Experience level:Experienced professionalsType of contract:Permanent, Full-timeWork mode:HybridJob field:StrategyIndustry:Engineering & urban mobilityJob number:JPT_ALL00593Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
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