General Manager I

4 days ago

Stevenage, United Kingdom Owens & Minor, Inc. Full time

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

Medical, dental, and vision insurance, available on first working day 401(k), eligibility after 30 days of employment Employee stock purchase plan Tuition reimbursement Development opportunities to grow your career with a global company

JOB SUMMARY

The General Manager (GM) is responsible for co-marketing in the field with sales staff and administration and efficient daily operation of the branch office, including operations, product sales, service, and safety in accordance with Apria’s objectives. This role has full P&L responsibility for their profit centers, including both revenue and operating income. In addition, the GM will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Full P&L responsibility for profit center(s) including both revenue and operating income. Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance. Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and leading the sales staff to achieve results. Responsible for achieving key focus product starts budget and for cash collections. Utilizes technology and tools to their fullest capabilities in order to drive sales growth and optimize performance at the branch. Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.  Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and sales. Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share. Monitors key performance indicators and is responsible for implementing corrective measures. Ensures operational procedures comply with federal, state, local and Joint Commission requirements. Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.

OTHER DUTIES

Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

Responsible for hiring, coaching, developing, and performance management of subordinate staff. Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

Four year college degree preferred. At least 5 years related experience is required. Must reside within an area of primary responsibility.

Certificates, Licenses, Registrations or Professional Designations

N/A

SKILLS, KNOWLEDGE AND ABILITIES

Effective mentoring of subordinate staff Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking Financial management (budgeting) Strong problem solving skills Time management skills Change management skills Behavioral interviewing Ability to adjust quickly to business requirements Sales strategy execution Financial/business acumen Strategic vision Results driven Ability to communicate effectively in person, on the phone and electronically

Computer Skills

CRM proficiency Proficient in Microsoft Office Suite

Language Skills

English (reading, writing, verbal)

Mathematical Skills

College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data

Other Skills

N/A

PREFERRED QUALIFICATIONS

Education and/or Experience

N/A

Certificates, Licenses, Registrations or Professional Designations

Licensed Respiratory Therapist

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

Salesforce

Language Skills

Bi-lingual (reading, writing ,verbal)

Mathematical Skills

N/A

Other Skills

N/A

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Requires constant sitting with occasional standing and walking Requires the use of hands to write, use computers, and manipulate papers is constantly required Constant talking and hearing Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus Must occasionally lift and/or move up to 10 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Travel up to 10% of the time

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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