Security Ambassador

6 months ago

Birmingham, United Kingdom Canada Goose Full time
Job Description

Position Overview:

The Security Ambassador plays a key role within the store operations team. The role provides security and loss prevention support by maintaining security presence and conducting regular security patrols on the sales floor.

What You’ll Do:

Greet guests as they enter and exit the store and control access to the property Encourage a positive and safe environment for all guests through effective communication, collaboration and partnership with the store team Supervise all store activities and respond to all security and safety matters in a timely manner Assist in mitigating loss and the protection of assets by maintaining strong operational controls Attend and participate in all store meetings and events Develop and maintain a professional relationship with external partners to ensure all parties are well-informed with current and relevant information , local law enforcement agencies, mall security, other retailers etc. Ensure all facility safety procedures are followed in response to fire alarms and on-site emergencies Assess and assist in the establishment of security protocols for the store, including emergency response procedures Complete and submit incident reports, health and safety inspections, operational control checklists and action planning Conduct security audits intended to prevent property loss Provide new hire and continuous employee training to maintain store loss prevention awareness Support initiatives to maintain brand standards in the delivery and merchandising processes Work collaboratively with the Sr. Loss Prevention Manager to help influence brand strategies for mitigating loss Maintain standards for store security equipment

Let’s Talk About You:

Minimum 2-3 years of experience working in a security services position in a retail setting Solid understanding of workplace safety and emergency procedures Previous experience in Loss Prevention Valid first aid and CPR certificates Possess Security Guard License, or willing to acquire required licensing Team player with a proven growth mindset Excellent verbal and written communication skills Meticulous record keeping, report writing and observation skills Exceptional judgment and decision-making abilities

Additional Information

What’s in it For You?

A company built on Canadian roots and heritage Your work is recognized with a comprehensive and competitive Total Rewards Program Opportunities for career growth through numerous internal and external programs Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us If you require any interview accommodation for your interview, please e-mail us at

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