Integration Partnership Manager
2 months ago
Job summary
Do you want a new challenge? Are you passionate about partnership working and want to use your skills and expertise to make a real difference? Can you juggle multiple priorities? Are you good at influencing and negotiating and can you work collaboratively and flexibly , often to tight deadlines?
We are looking for solution focused people with excellent communication and relationship management skills and a can do attitude to join our small Connect team.
Interviews will be 4 October 2024
Connect acts as a bridge between the local Integrated Neighbourhood team, working collaboratively with our cross sector partners to improve health and wellbeing of our population by using data and community insights to:
Prioritise prevention Drive integrated working arrangements Optimise the use of exiting resources Proactively support people at the greatest risk of the poorest outcomes Build resilient communitiesWe have two posts, working in East Suffolk Council and Babergh and Mid Suffolk District Council boundary. The posts involve hybrid working based at home, attending the office base and travelling around the area to meet colleagues and partners.
Main duties of the job
The post holderwill support the Connect Integration Partnerships Manager in delivering thefollowing areas:
Ensureeffective delivery of the portfolio of work associated with INT, Alliance andIntegrated Care Board priorities and programmes
Workclosely with a wide range of internal and external stakeholders includingrelevant patient, service user groups and communities to ensure transparent andhighly effective consultation and involvement processes result in an informedapproach to self care and self management initiatives
Tosupport and contribute to strategy development, interpretation andimplementation of policy in relation to health and wellbeing and to ensure thisis timely and pertinent
Developand manage the teams work programme and associated risk and issue managementas directed by the Connect Integration Partnerships Manager
Proactivelyengage with partners to share best practice and support roll out where require.
Ensuringjoined up working between Babergh and Mid Suffolk Council and Alliancecolleagues; housing, health and wellbeing strategies, priorities and INT developmentplans and encourage self care and self management initiatives.
Theoversight and management of resources and programmes of work associated withINTs and the Alliance.
About us
The NHS Suffolk and North-East Essex Integrated Care Board(ICB) plans and buys healthcare services for our population. This function iscommonly referred to as commissioning. To do this, we work within a budget of around£ billion, which is set by NHS England, and work closely with localgovernment and the NHS providers in our area. Our performance is judged by howwell our local health and care system as a whole is working, including thehealth outcomes of our communities. The ICB has delegated some authority to the threehealth and wellbeing alliances that operate in Suffolk and North-East Essex toact on its behalf. This is to ensure that the needs of smaller, local areas areaddressed. The ICB remains accountable for all of its functions, includingthose it has delegated. Local residents have a big role to play in theoperation of the ICB. We rely on the experiences and perspectives of ourcommunities to help shape our decision-making.
Job description
Job responsibilities
The post holderhas a pivotal role within the busy Partnerships team, which will includesupporting the Connect Integration Partnerships Manager to build and utiliserelationships with key partners, who are represented at the IntegratedNeighbourhood Team (INT) to foster a collaborative approach to deliverintegrated models of care and service provision for local people within theircommunity.
The post holderwill work as part of a dynamic group including service users, patients,clinicians, stakeholders, VCFSE, Anchor Institutions and statutory services tosupport the delivery of the objectives and outcomes of our Alliance and INTimprovement programmes, Babergh and Mid Suffolk Health and Wellbeing Strategyand projects within our Connect areas within Babergh and Mid Suffolk Councilboundary.
The post holder will:
Supportthe Partnerships and wider Connect teams to ensure that the INT and Alliance programmesof work are planned and carried out effectively.
Workclosely with the local community and community representatives to understandthe challenges and issues that face the populations in each of the three INTareas (South Rural, Central Suffolk and Eye and North West). To ensure that local health and wellbeing andcare needs inform both the strategy development and service delivery includingthe changing needs of the local population.
Supportthe Connect Integration Partnerships Manager in cross partner development whichstimulates and further progresses system wide changes through an integratedapproach.
Developand understanding integrated arrangements that enable cross boundary workingwith INTs and Connect
Workas directed with relevant partners, including provider organisations, publicsector agencies, GP practice staff, VCFSE organisations, community groups, faithgroups, Anchor Institutions, patients and members of the public, Healthwatch,Patient Participation Groups, Town and Parish Councils to progress system widechanges and improvements through an integrated approach built on INTs and widerConnect model.
Supportthe Connect Integration Partnerships Manager to construct and deliver the localConnect strategy with the local community
Workwith the Connect Integration Partnerships Manager to deliver a local programmeof work within Babergh and Mid Suffolk INTs (including the use of PopulationHealth Management) which will:
oSupportthe implementation of the Connect Strategy
oEnsureimprovement is informed by the patient and public voice which includescommunication and engagement
oBeinformed by the health and care needs of the local population
oMeetall statutory, regulatory and NHS requirements ensuring alignment with theactivity of the organisation
oWorkwith various Programme Boards and associated INT activities
oDemonstrateand support a culture which promotes flexible arrangements through focusing onthe outcomes for patients and systems and enables partners to understand theirroles, responsibilities and contribution to patient and system outcomes.
Person Specification
Analytical, Planning and Management Skills
Essential
Problem Solving skills and ability to respond to sudden unexpected demands Ability to analyse complex facts and situations and develop a range of options Strategic thinking ability to anticipate and resolve problems before they arise Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Comprehensive experience of project principles techniques and tools such as Prince 2, Agile and Managing Successful Projects Must be able to prioritise own work effectively and be able to direct activities of others. Seeks ideas and input of colleagues and other teams to use best skills and knowledge in order to develop team expertise and improve performance.
Other
Essential
Managing community champion volunteers within the community/Integrated Neighbourhood Teams Must be able to use initiative to decide relevant actions and make recommendations to Manager, with the aim of improving deliverables and compliance to policies Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales Working knowledge of Microsoft Office with intermediate keyboard skills Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships in terms of day-to-day working practices Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Used to working in a busy environment Adaptability, flexibility and ability to cope with uncertainty and change Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions Professional calm and efficient manner Effective organizer, influencer and networker Demonstrates a strong desire to improve performance and make a difference by focusing on goals Completer/Finisher
Qualifications
Essential
Educated to a masters/post graduate diploma level or equivalent experience Evidence of continuing professional development Formal project management qualification Knowledge of health service management; including change management
Experience
Essential
Experience of complex stakeholder engagement Knowledge of monitoring budgets and business planning processes Experience of successfully operating in a politically sensitive environment Experience of managing risks and reporting Experience in information development, analysis and benchmarking Demonstrate experience of delivering and managing competing demands in a time constrained environment, both personally and through a multi-disciplinary team Experience of partnership working and ability to develop sustainable relationships with key bodies and individuals Evidence of working to own initiative balancing complex and competing demands
Communication Skills
Essential
Must be able to provide, prepare and produce highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Negotiate on difficult and controversial issues including performance and change Ability to communicate with wide range of stakeholders from various backgrounds with individual organisational agendas-
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