Urgent Community Response Support Worker

Role Summary

Are you looking for a new rewarding career or considering returning to practice within the NHS? A career where you can make a difference and changes lives for the better? A career where commitment, talent and potential are recognised and rewarded? One that provides training and ongoing development opportunities?

We have opportunities to join the Royal Devon University Healthcare NHS Foundation Trust’s Urgent Community Response teams of front-line staff, providing support to patients at home. This includes following discharge from hospital, after illness or surgery and also help with end of life care.

Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues. Providing personal care, promoting nutritional needs, and assisting in the recovery and recuperation of patients on their journey to better health are just some aspects of this essential role.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

We currently have vacancies in the WEB area – Woodbury, Exmouth & Budleigh.

This is a permanent post however, both full time and part time applications are welcomed. 

You will be travelling across a wide geographical area, primarily linked to an Exmouth Hospital base. You must demonstrate willingness and flexibility to work across multiple sites/localities as the need arises.

It is essential that you have a kind and caring nature, are patient and able to offer a friendly smile. You must feel comfortable working on your own supported by a team of professional colleagues. 

Duties will include provision of personal care, clinical duties where delegated, monitoring the patient’s condition and working with health and social care professionals to ensure that patients are safe and well at home. You will need great interpersonal and communication skills and be able to connect with individuals with varying levels of understanding.

Successful candidates will have NVQ3 in Health and Social Care, or an equivalent qualification, and ideally have experience of working with older people in a community setting. You will also need to be competent with IT as electronic recording is an essential part of the role. You will be provided with a comprehensive induction programme including support to complete the National Care Certificate. 

You must have a full UK driver’s licence with access to your own vehicle (with appropriate business insurance) as you will be travelling to patient’s homes to care for them. 

Our Better Together strategy sets out who we are as a new Trust, what we want to achieve over the next five years and how we will get there.

Our mission is to work together to help you to stay healthy and to care for you expertly and compassionately when you are not.

The strategy is supported by our C A R E objectives:

Collaboration and partnerships A great place to work Recovering for the future Excellence and innovation

And our values which guide the way we are going to achieve our ambition and reflect our culture: Compassion, Integrity, Inclusion and Empowerment.

Please note that under current legislation, this role is not eligible for sponsorship and therefore, if you do not already have the right to work in the UK, the Trust cannot offer any support. For more information, please check the UK Government site under Skilled Worker visa.

Working Pattern: hours per week. The service operates on a 7-day rota system between : - :, including evenings, weekends and Bank Holidays. Depending on your shift pattern and working hours, you may also receive additional enhancements to your pay.

Interview Date: Thursday th August 4

For further information please contact: Lizzie Pickering, Support Worker Manager, on or an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon. Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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