Client Advisor

2 months ago

Bexley, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in Bexley to assist with the appointment of a Client Advisor , on a 6-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £18.36 - £23.42 per hour

Responsibilities:

  • To manage a high volume caseload and deliver the job search process for new and existing clients to support them into sustainable employment ensuring that appropriate evidence is captured.
  • To support and motivate clients in their job search activities including, benefits and economic assessments developing realistic individual action plans relating to work and pre-employment training and offering a range of job search support courses that may increase employability.
  • To liaise with colleagues to identify specific recruitment needs and develop support for jobs fairs, employer open days, outreach events, special promotions, outsourcing/redundancy projects to deliver service off-site.
  • To organise and co-ordinate employment interviews and referrals for training as necessary to help individuals access sustainable employment.
  • To develop and maintain understanding of Government initiatives around supporting disengaged, socially and economically excluded clients in order to work with colleagues to develop appropriate and effective support to meet Government objectives.

Qualifications:

  • GCSE education A-C level English & maths or equivalent
  • Appropriate professional qualification or willing to work towards

Experience:

  • Working in a recruitment or careers advisory environment having supported individuals to achieve employment goals using client action plans.
  • A knowledge of the Welfare to Work benefits system.
  • Using ICT packages - good knowledge of the Windows and Microsoft Office Suite packages together with an ability to understand and use databases.
  • Organising own caseload and achieving employment outcome targets.
  • Understanding of issues that make accessing employment difficult and create barriers.
  • Supporting legislation/best practice, including information security and data protection.
  • Using different methods of communication to maintain engagement and progress clients into sustainable employment.

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires an enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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