Young Person's Night Porter
2 weeks ago
Are you looking for a role that involves site management and health and safety?
We have an exciting new opportunity to join our diverse and values led organisation as a Night Porter at our Young People’s housing service.
Branching Out Retford is a busy and dynamic supported housing service for young people aged 16 – 21 years. Commissioned by Nottinghamshire County Council, we offer a high quality, strengths based support service which aims to build the skills, confidence and independence of the young people who come through our doors.
"The interaction with young people is rewarding and NCHA always put things in place to make you feel safe when you're lone working" – Colleague Quote
Being part of a work family is the best thing about working here and no day passes without a laugh – Colleague Quote
The Role
As our Night Porter, you will undertake a varied range of tasks on the night shift and not one shift is the same as you will be involved in directly responding and helping our young people with any issues or concerns they may have, whilst also managing the site, conducting safety checks and operating surveillance of the building. Other duties may include but are not limited to:
- Booking residents and visitors in and out of the building and log all relevant information.
- Logging all complaints, accidents, potential risks, and incidents of anti-social behaviour in accordance with policies and procedures
- Keeping a day-to-day log of events and happenings when on duty and ensure effective handover of information to relevant staff.
- Conducting regular security checks including fire alarm, emergency lighting and fire extinguishers and report any concerns.
About you:
You will be compassionate, resilient and have the skills to de-escalate potential incidents through your fantastic communication skills. You will need to be able to confidently diffuse difficult situations which may arise as a result of tension or disagreements between young people, and be understanding of the needs of people from diverse social, cultural and racial backgrounds.
Although training will be provided, you must be comfortable with lone working and using your own initiative. It is beneficial if you have an understanding of professional boundaries working with a vulnerable client group and/or experience of working with a vulnerable client group. A basic level of literacy and numeracy is essential as well as caring for the safety and wellbeing of young people.
Working times:
Our service operates 7 days a week, 365 days a year including bank holidays and weekends. Staff will be required to work 37 hours including weekends across 4 shifts. 20:45pm-07:00am
To review the full Role Profile, please click on the document tab below
All successful candidates will be required to take a short assessment on the day of the interview.
Previous applicants and colleagues re-applying will be reviewed at the manager’s discretion.
Please note that we are not currently offering visa sponsorship
Interviews will be on an ongoing basis and NCHA reserve the right to close the advert early if sufficient interest is received.
Why work with us?
For all the care you give, our benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, we also have many more amazing benefits at NCHA.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.
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