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Assistant Food

2 months ago

Thornbury, United Kingdom Thornbury Castle Full time
Job Description

  • £32,760
  • Full time permanent position, 45 hours per week mainly evening shifts and weekend availability
  • Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 70 people)
  • Answer all queries about the menu including drinks and make suggestions.
  • Take ownership of guests’ requirements and food allergies.
  • Follow Health and Safety and Food Safety procedures and making sure are in place in the department.
  • Making sure the operation procedures are in place and maintained, monitored and actioned (Relais chateaux and rosettes standard).
  • Making the sure the revenue generated is accounted.
  • Making sure the financial and HR procedures are in place and maintained in the department.

Qualifications

  • Knowledge of traditional cocktails, spirits, wine (qualification preferable)  
  • Service Experience at a 2 /3 rosettes level.
  • Experience with handling guest queries and complaints.
  • Natural passion and flair for the industry and food.
  • A calm mature approach.
  • Ambition to succeed at the highest levels.
  • Dedicated team player with strong communication skills.
  • Ability to work unsupervised using own initiative.
  • Willing to learn new things.


Additional Information

  • An additional share of service charge and tips every 2 months
  • 28-day holiday including bank holidays
  • Additional paid day off on your birthday
  • Complimentary stay at the castle after 3 months’ probation period successfully passed
  • Training programmes via internal & external professionals and access to online training facilities
  • Staff and family rates on hotel accommodation and discounts on food and beverage
  • Recognition programmes
  • Free uniform, meals whilst on duty and free parking