Retail Customer Advisor

4 weeks ago


Royal Tunbridge Wells, United Kingdom Three UK Full time
Job Description

We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future

Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.

Fancy being the face of our company brand? Enjoy engaging and building relationships with customers?

Got that customer service head? Look no further…

  • Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these)
  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • Matching our products and services to our customer’s needs, and selling them our amazing state of the art products and services.
  • Achieving personal and store KPI’s
  • You will typically be working 2-3 shifts over 7 days and may be asked to work evenings or weekends depending on your shift work.

Qualifications

  • Experience in a customer facing role
  • Awesome communication skills
  • Willingness to learn 


Additional Information

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.


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