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Domestic Supervisor

5 months ago

Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

Job summary

At LUHFT everything we do works towards our mission of supporting our patients, staff and our local communities to lead happier, healthier, fairer lives. Our Domestic Team go the extra mile and to make a Safe and clean environment for our patients, visitors.

We are currently looking for an enthusiastic Night Domestic Supervisor to join the Team at The Royal Liverpool Hospital.

You will have a good knowledge of the National Standards of Cleanliness 2021, COSHH and Infection Prevention & Control procedures, you will need effective IT, written and verbal communication skills. Knowledge and experience of supervising a cleaning service and be able to work under pressure with the ability to work as part of a team using your own initiative is essential, with some flexibility in order to meet the demands of the service, with the ability to motivate the team.

Supervisory experience is essential for this role.

Hours: Saturday & Sunday 19:00 - 07:00

Main duties of the job

You will be required to work, maintain and monitor to the National Standards of Cleanliness 2021, by coordinating and supervising the cleaning team, to provide direct Supervision and organisation to a team of domestic staff.

To arrange cover for absences and untoward incidences and facilitate adjustment of work schedules in light of daily requirements to meet the exigencies of the service and maintain acceptable standards of clean.

To ensure all staff in the team are working to trust policies and are properly instructed and trained in the use of standard operating methods, equipment and techniques required to provide a clean and safe environment.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Job description

Job responsibilities

Supervise the performance of staff within the team to ensure that approved standard operating procedures are adhered to in the delivery of day to day cleaning of all areas of the Trust.

Ensure that the team operates at all times to highest standards of customer care safety and efficiency. and that cleaning operations are conducted properly and safely by members of the team in accordance with departmental standard operating procedures.

To cover all absences within the supervision team, completing all relevant documentation

To sanction domestic holidays, keeping to the agreed levels allowed perteam

Ensure all procedures are followed in regards to cleaning requests fromInfection control and the cleans are correctly documented (in light ofrecent events)

To attend all relevant/mandatory training courses even if its outside their normal shift times

To support all staff employed within the team and facilitate and deliver effective induction into the organisation and job specific training to deal with all aspects of their role ensuring that all members of the team are properly trained in the use of equipment and chemicals employed in the delivery of the service

Arrange short term absence cover to ensure all areas are covered.

To adjust on a short term basis daily service provision making changes to existing arrangements in event of staff absence or untoward incidences.

Liaise with service users and local managers over any issues which may interfere with correct service delivery, or concerns over service standards reporting any concerns to line management.

Complete regular Quality control checks as directed by the line managers, undertaking and facilitating remedial action where necessary

To arrange, plan and deliver specific cleaning to areas such as periodic tasks

To risk asses, arrange plan and control highly complex cleaning processes which require strict compliance to environmental control and health and safety operating procedures eg Hydrogen Peroxide Fogging

Conduct general risk assessments for new tasks or new areas and supply these to line managers

Report all accidents and defects with machinery or buildings using theappropriate reporting system

Regularly monitor and exercise control over the usage and storage of cleaning consumables, ensuring their safe and secure storage and requisition additional stocks as required

Complete departmental control procedures covering the use ofconsumables, staff deployment.

To be responsible for the operation of the team within strict financial parameters determined by the line manager. Providing explanation where required of variance from planned expenditure.

Conduct staff interviews which will include appraisal, sickness, bereavement, discipline and grievance. These duties will be conducted in accordance with the policies and procedures of the Trust but will require the post-holder to exercise tact and diplomacy. He/she will report concerns over individual staff performance to their line manager in accordance with Trust Policy.

Ensure the ongoing appraisal and personal development plans of staff within the team are maintained in accordance with Trust policy.

To demonstrate leadership at all times acting as a role model to motivate subordinate staff, leading by example, and maintaining high standards of personal hygiene and appearance.

The post-holder will support the management team for DomesticServices at the Trust

Person Specification

Qualifications

Essential

NVQ Level 3 in leadership (or equivalent)

Experience

Essential

Previous cleaning experience at a supervisory level Previous experience of cleaning

Desirable

Previous cleaning experience at a supervisory level within a healthcare environment Previous experience of cleaning within a healthcare environment

Knowledge

Essential

Understanding of National Standards of Cleanliness 2021 Health and safety basic knowledge An understanding of regulations

Desirable

An understanding of the operating of cleaning machinery

Skills

Essential

Excellent Communication skills Basic data inputting either manually or using a computer/tablet Basic numeracy and literacy skills Ability to work as part of a team Excellent organisation skills

Other

Essential

Prepared to study for NVQ level 3 in leadership Ability and willingness to undertake further training as necessary